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Kinston, North Carolina

PORT Human Services

Rehab Center
Outpatient Treatment
Accredited Medical Provider
Grants and Private Insurance accepted

Overview

Port Health Services is a Critical Access Behavioral Health Agency (CABHA) licensed by the State of North Carolina Department of Health and Human Services (NCDHHS). As a private, nonprofit organization, Port Health Services provides comprehensive support and assistance for residents of North Carolina dealing with mental health, substance abuse, and intellectual/developmental disability issues.

Port Health strives to deliver services in a manner consistent with its "Three Pillars"—Professionalism, Compassion, and Outcomes—which uphold the organization's guiding principles and form a solid foundation for effective service delivery. These pillars, together with the agency's mission and values, ensure a sound and solid structure for providing care.

The mission of Port Health Services is to improve the lives, health, and well-being of individuals and families dealing with substance use and mental health disorders by offering a comprehensive range of services that treat the whole person and empower patients to find their way forward. The organization embraces values that reflect the guiding philosophy of its services.

Port Health believes that mental illness and substance use disorders are treatable illnesses and, in many instances, preventable. The organization emphasizes the importance of providing options and opportunities tailored to individuals' diverse needs and the challenges faced by their families. Each person seeking treatment is unique and has a voice, and all individuals with mental health and substance use disorders are seen as people first.

The organization is committed to providing high-quality services that help individuals reach their fullest potential and become active participants in the community. Treatment at Port Health is designed to be timely, affordable, adhere to best practices, and be provided in a safe, flexible, and accessible environment. The benefits of treatment extend beyond the individual to their families and contribute to the public health, safety, and economy of the community.

Port Health Services recognizes that highly qualified, diverse, and well-trained staff is key to achieving treatment success. The organization fosters teamwork that promotes honesty, cooperation, and open communication. Sharing the successes of patients, staff, and programs is seen as a means of advocating for the benefits of treatment and fostering positive community attitudes towards treatment and support services. Support services are created based on personal goals and desired outcomes, respecting the right of self-determination.

Port Health Services is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), ensuring that the organization meets high standards of care and service delivery.

PORT Human Services at a Glance

Payment Options

  • County or local government funds
  • Community Mental Health Block Grants
  • Community Service Block Grants
  • Medicaid
  • Other State funds

Assessments

  • Comprehensive mental health assessment
  • Comprehensive substance use assessment
  • Screening for tobacco use
  • Interim services for clients
  • Outreach to persons in the community

Age Groups

  • Adults
  • Children/adolescents
  • Young adults
  • Seniors or older adults
  • Adolescents

Ancillary Services

  • Mental health services
  • Social skills development
  • Transportation assistance

Accreditations

Commission on Accreditation of Rehabilitation Facilities (CARF):

CARF accreditation is a globally recognized certification for rehabilitation and human service organizations. It signifies that an organization meets high-quality standards and is committed to providing top-level care. Achieving CARF accreditation involves a rigorous evaluation process, including on-site surveys. This accreditation enhances an organization's reputation, instills trust in clients and funders, and encourages ongoing excellence in the field.

State mental health department:

State mental health department accreditation refers to the process of evaluating and certifying the quality and standards of a state's mental health department, ensuring that it provides high-quality services and meets specific criteria for mental health care. The accreditation process is performed by a third-party organization and helps to improve the overall care and treatment of individuals with mental health conditions.

Treatment At PORT Human Services

Conditions Treated

Mental health treatment:

Mental health facilities offer a safe space for individuals to get specialized care. Trained experts create personal plans using therapies, possibly including medication. The goal is to help individuals cope better and lead fulfilling lives, with constant support and a community feel.

Alcoholism:

Alcohol addiction is a disease that changes the way the brain works. It causes negative emotions, impulsive behavior, cravings and withdrawal symptoms. Treatment for alcohol addiction includes supervised detox, counseling and therapy, and support group participation. Rehabilitation does not cure alcoholism. Instead, it helps the individual manage their addiction, restore their functioning, and well-being.

Opioid Addiction:

Opioid rehabilitation centers are dedicated to assisting individuals overcoming opioid dependence. They cater to those battling addiction from illicit opioids such as heroin, as well as those addicted to prescription medications like oxycodone. These facilities may provide a holistic approach that encompasses both physical care, which often involves medical detox and ongoing medical assistance (including medications), and psychological care through comprehensive therapy to tackle the root causes of addiction.

Substance use treatment:

Substance use rehabilitation represents a holistic treatment strategy tailored to aid individuals grappling with drug or alcohol addiction. This comprehensive rehabilitation method encompasses two key aspects: first, addressing the physical dependency, often commencing with detoxification, and second, tackling the psychological triggers through a range of therapeutic techniques. The ultimate aim is to empower individuals to attain and sustain sobriety while providing them with the necessary skills and coping mechanisms to successfully reintegrate into society and lead a life free from substance abuse.

Co-occurring Disorders:

Dual-diagnosis rehabilitation centers specialize in the treatment of individuals who suffer from a co-occurring mental health disorder and a substance use disorder. This complex interplay between addiction and mental health can make recovery more challenging, as each condition may exacerbate the symptoms of the other. Dual-diagnosis rehabilitation centers offer an integrated approach that addresses both issues simultaneously and often includes a comprehensive assessment for an Integrated Treatment Approach through Holistic Therapies, including family therapy and aftercare treatment.

Levels Of Care

Intensive outpatient treatment:

IOP, or Intensive Outpatient, is a structured level of care for addiction, mental health, or other conditions. Unlike inpatient care, it allows individuals live at home and maintain daily responsibilities. They attend multiple weekly sessions totaling 9-20 hours, including individual and group therapy, family counseling, and skill-building classes for symptom management and relapse prevention.

Detoxification:

Detoxification, often called detox, is like a reset button for the body after someone has been using drugs or alcohol. Its main job is to help people who want to quit these substances by easing the discomfort they might feel when they stop. Think of it as a way to clean out the harmful stuff in the body when someone has been using drugs or alcohol too much. Detoxification aims to make the process of quitting safer and less painful for the person.

Aftercare:

Aftercare is the continued support and care that individuals receive following the completion of their primary treatment program for substance abuse or addiction. This phase aims to aid individuals in maintaining their sobriety, improving personal skills and coping strategies, and integrating back into society. Aftercare can include ongoing therapy, support group meetings, education, and monitoring, which are crucial for preventing relapse and promoting long-term recovery. Through a combination of community support, accountability, and personal development, aftercare provides a structured pathway for individuals to continue their recovery journey in a supportive environment.

Outpatient:

Outpatient treatment in a rehab center offers structured therapeutic services for individuals seeking recovery without full-time residential admission. Unlike intensive outpatient programs, which demand more frequent and longer sessions, standard outpatient care provides a more flexible approach, allowing participants to maintain daily activities and responsibilities while undergoing treatment.

Outpatient methadone/buprenorphine or naltrexone treatment:

Outpatient Methadone/Buprenorphine/Naltrexone Treatment Buprenorphine, marketed under brand names like Subutex, is a medication prescribed to combat opioid dependence. It can mitigate or substantially alleviate withdrawal symptoms, simplifying the process of discontinuing opioid use. Often administered in conjunction with naloxone, the dosage varies based on the intensity of each individual's situation. While many opt for extended use of buprenorphine, others taper down the dosage to eventually discontinue its use.

Outpatient day treatment or partial hospitalization:

Outpatient day treatment or partial hospitalization level of care is a type of mental health treatment that provides a high level of care outside of a traditional inpatient setting. It typically involves intensive therapy and support services for several hours each day, several days per week. This level of care is designed for individuals who require more support than traditional outpatient therapy but do not need 24-hour inpatient care.

Regular outpatient treatment:

Regular Outpatient Treatment typically involves scheduled therapy sessions that occur on a part-time basis, allowing individuals to receive the necessary support and guidance while maintaining their daily routines. These outpatient sessions are generally held multiple times a week, with the exact frequency tailored to the individual's needs and progress. The number of sessions per week can vary, but it commonly ranges from two to five sessions, providing a flexible and effective approach to addiction recovery and mental health treatment.

Treatment Modalities

12-step facilitation:

Recovery frameworks grounded in 12-step programs prioritize peer mentoring and underline personal development as essential for maintaining sobriety. Those in recovery are encouraged to attend 12-step meetings, which guarantee anonymity frequently, have no cost, and are accessible every day. These 12 steps draw from spiritual tenets, assisting participants in confronting the underlying reasons for their addiction, acknowledging their decisions, and embracing the aspects outside their control. Chosen by the participants themselves, sponsors offer individualized guidance and support.

Family counseling:

Family Counseling is a therapeutic approach that seeks to address and improve communication, understanding, and dynamics within a family unit. By addressing conflicts, emotional distress, and behavioral challenges, a trained therapist provides guidance and tools for family members to strengthen bonds, resolve issues, and foster a healthier family environment.

Individual psychotherapy:

Individual Psychotherapy provides a private, one-on-one setting where clients can explore and address their personal challenges, behaviors, and feelings related to addiction and recovery. With the guidance of a trained therapist, clients work to uncover the root causes of their substance use, develop coping strategies, and build a foundation for long-term recovery and personal growth.

Group counseling:

Group Counseling is a therapeutic approach where individuals come together under the guidance of a trained counselor to share experiences, provide mutual support, and gain insights. It fosters a sense of community, promotes understanding through diverse perspectives, and offers personal growth and problem-solving strategies.

Experiential Therapy:

Experiential Therapy is a therapeutic approach that encourages individuals to identify and address hidden or subconscious issues through activities, actions, and direct experiences. Unlike traditional talk therapy, this method involves engaging in activities, role-playing, and other interactive techniques to garner emotional expression and self-discovery. By placing individuals in relevant situations, therapists can observe their behaviors and emotions in real-time, allowing for immediate feedback and insight. Through this interactive process, individuals can better understand their feelings and behaviors, develop coping mechanisms, and work towards resolving personal conflicts.

Nutrition Therapy:

Medical Nutrition Therapy (MNT) is a personalized dietary approach to manage medical conditions and improve health. Spearheaded by registered dietitians or professional nutritionists, MNT involves the formulation of tailored diet plans to address specific health issues, promoting overall physical and mental well-being. Through MNT, individuals are empowered to make informed food choices, which play a pivotal role in their healthcare journey.

Marital/couples counseling:

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Life Skills:

Life skills training equips individuals with essential competencies, such as time management, career planning, financial literacy, and effective communication, to navigate the challenges of daily life. These skills are foundational to achieving not just sobriety but a thriving, fulfilling life post-addiction. Such training lays the groundwork for sustainable success and long-term recovery.

Cognitive behavioral therapy:

Cognitive Behavioral Therapy (CBT) is a evidence-based psychological treatment that focuses on identifying and challenging negative thought patterns and behaviors. It aims to develop coping strategies and promote healthier thinking to address a variety of mental health issues, such as depression, anxiety, and stress. CBT is typically short-term and goal-oriented, emphasizing the role of thought processes in influencing emotions and behaviors.

Telemedicine/telehealth therapy:

Telehealth provides a secure and handy way to access behavioral health care from your home. It eliminates the need for travel, time off work, or organizing childcare. A range of services, including individual therapy, group sessions, and monitoring for anxiety and depression, are available remotely. Rest assured, telehealth video sessions are not recorded, ensuring your information remains as confidential as in-person consultations.

Substance use disorder counseling:

Substance use disorder counseling treatment modalities refer to various approaches and methods used in the counseling and treatment of individuals with substance use problems. This can include individual therapy, group therapy, cognitive behavioral therapy, motivational interviewing, family therapy, and 12-step programs. The goal is to help the individual overcome their substance use, develop healthy coping skills, and lead a fulfilling life in recovery.

Trauma-related counseling:

Trauma therapy addresses the deep-seated emotional and psychological wounds often linked with substance abuse disorders. Recognizing that traumatic experiences can be a root cause or a significant contributing factor to substance addiction, this therapeutic approach seeks to help individuals understand, process, and heal from their traumas. Doing so fosters emotional healing and bolsters the individual's chances of long-term recovery from addiction. Integrating trauma-informed care into addiction treatment ensures a comprehensive approach that addresses substance abuse's symptoms and underlying causes.

Smoking/vaping/tobacco cessation counseling:

Tobacco cessation counseling is a dialogue with a counselor about your tobacco or vaping habits, examining its place in your daily life to strategize quitting. It offers interventions for individuals keen on quitting, encompassing behavioral guidance and group or one-on-one counseling. These sessions can range from short encounters (under 5 minutes) to in-depth discussions (over 10 minutes) and might require multiple meetings.

Treatment for gambling disorder:

Treatment for Gambling Disorder involves a blend of therapeutic approaches like cognitive-behavioral therapy to address triggers and thought patterns, group support sessions, and possibly medication for co-existing mental conditions. The goal is to help individuals regain control, make reparative decisions, and prevent future compulsive gambling behaviors.

Intervention Services:

Intervention refers to organized efforts designed to guide individuals away from potentially harmful behaviors or decisions and towards healthier alternatives. Often used in the context of substance abuse or addiction, these services employ a structured approach where professionals, loved ones, and peers come together to confront the individual in a supportive manner, emphasizing the need for change and providing pathways for treatment or assistance. The goal is to break through denial, facilitate recognition of the problem, and initiate positive change.

Contingency management/motivational incentives:

Contingency management and motivational incentives are evidence-based treatment modalities used in addiction and behavioral health programs. Contingency management involves the use of rewards to reinforce positive behaviors and change negative behaviors, while motivational incentives provide incentives to engage in treatment and sustain recovery. Both approaches are designed to increase motivation and engagement in treatment and have been shown to be effective in promoting positive outcomes.

Motivational interviewing:

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Anger management:

"Anger Management" refers to a set of therapeutic techniques and exercises that help individuals recognize the signs of their growing anger and take action to calm down and deal with situations in a constructive manner. It aims to reduce both emotional feelings and the physiological arousal that anger can cause, ensuring that anger does not lead to aggressive outbursts or other harmful actions. Individuals can navigate tense situations with more remarkable composure and control by understanding triggers and developing healthy coping strategies.

Matrix Model:

The Matrix Model involves clients in group and individual counseling, psychoeducation, and skill-building exercises to boost self-awareness, coping skills, and well-being. It prioritizes creating a supportive, collaborative therapy environment, promoting active client involvement in their recovery. This approach integrates cognitive-behavioral therapy, 12-step facilitation, family education, and relapse prevention strategies into a comprehensive evidence-based program.

Relapse prevention:

The Relapse Prevention Model is a cognitive-behavioral approach designed to teach individuals who are trying to maintain behavioral changes (like sobriety from drugs or alcohol) how to anticipate and cope with the potential for relapse. The model emphasizes the importance of understanding the processes and triggers that lead to relapse, developing strategies to prevent initial lapse, and minimizing the severity and duration if a lapse occurs. It's grounded in the belief that relapses can be viewed as learning opportunities, helping individuals strengthen their commitment and skills to avoid future setbacks.

Treatment for other addiction disorder:

Treatment for other addiction disorders typically involve a combination of therapy and medication. This may include individual therapy, group therapy, and behavioral therapy. Medications may be prescribed to help manage symptoms and reduce cravings. Additionally, support groups and aftercare programs can be beneficial in maintaining recovery and preventing relapse. The treatment modality should be tailored to the individual's specific needs and circumstances.

Ancillary Services

Languages

  • Sign language services for the deaf and hard of hearing
  • Spanish

Additional Services

  • Pharmacotherapies administered during treatment
  • Mentoring/peer support
  • Breathalyzer or blood alcohol testing

Special Programs

  • Children/adolescents with serious emotional disturbance (SED)
  • Clients with co-occurring mental and substance use disorders
  • Veterans
  • Active duty military
  • Members of military families

Contact Information

PORT Human Services
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2901 North Heritage Street, Kinston, North Carolina, 28501
Updated July 17, 2024

DISCLAIMER: The facility name, logo and brand are the property and registered trademarks of PORT Human Services, and are being used for identification and informational purposes only. Use of these names, logos and brands shall not imply endorsement. BetterAddictionCare.com is not affiliated with or sponsored by PORT Human Services.

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