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Queen's Counseling Services

Google Rating: 4

Queen's Counseling Services

Queen's Counseling Services is located in Honolulu, Hawaii.
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Payment Methods

  • American Express
  • Cash or self-payment
  • Check
  • Mastercard
  • Medicaid
  • Medicare
  • Visa

Accepted Insurances

  • Medicaid
  • Medicare
  • Most Insurances


  • Addiction
  • Alcohol Abuse
  • Drug Abuse
  • Drug Addiction
  • Intervention center
  • Medical Detox
  • Substance Abuse

The facility name, logo and brand are the property and registered trademarks of Queen's Counseling Services, and are being used for identification and informational purposes only. Use of these names, logos and brands shall not imply endorsement. is not affiliated with or sponsored by Queen's Counseling Services.

Google Reviews

My husband was medevac'd to Queen's from Hawai'i Island with a near-fatal brain aneurysm. Miraculously, Dr. Sung Bae Lee was able to repair it with a coil, and hubby is now 90% his old self. He spent two weeks in QMC Neural ICU, where he received excellent care from Dr. Lee, Dr. Cherylee Chang, and a terrific staff of caring, skilled nurses and therapists. Even though he was intubated for two weeks, they somehow got to know him and communicate with him, and help him heal to the point where he could safely transfer to Rehab Hospital of the Pacific. QMC is beautiful, a bit meandering, but not too bad if you follow the signs. They have a very good cafeteria with a salad bar, hot food line, and made-to-order items, and a convenient coffee shop in the Lobby. There are places to sit outdoors and take a breather, however after - I think - 8 p.m., you can only exit through the doors by the ER, and if you go outside, you won't be allowed back in. FYI, it's cold in the hospital, especially ICU, so take a sweater.

Catherine Tarleton, 1 year ago

Over the years, many family members have been in & out of Queen's. There's good nurses & bad nurses & overall Queen is a good enough hospital. The reason why I am giving 3 stars is because there were a few instances that left me bewildered and the hospital didn't own up bad conduct. For instance, a couple nurse aides forcefully took my grandma's clothes off and left her standing in the room naked while they spoke Tagalog with each other -- completely oblivious they need to dress my Grandma. She was frail and fighting cancer. Another time, my mom was in the ER. The doctor was extremely condescending. There's no need to speak to us like we're mentally challenged & then give us attitude for trying to clarify what we don't understand. If we were in the medical profession, we wouldn't need your help. Then there are great experiences like the mammogram department & their colonoscopy department. Great caring nurses who aren't in a rush & extremely patient & understanding. In conclusion: there's good & there's bad... May you get a good caring professional that day you need them.

Alex Sun, 1 year ago

I slipped and fell in the early morning and cut my lip while falling and went to Queen's ER to be treated. My experience at Queen's ER was exceptional. From the Security Guard to the Admitting nurse to the Intake Nurse to the Nurse's Aid to the Physician Assistant Jamie to Doctor Chung-Esaki and from the Discharge Nurse, everyone was caring, professional, considerate and personally concerned about my condition. They realized that I did not really want to be there and they tried to make my stay as comfortable as possible, although they were very busy with other emergencies. I am now recovering well from my fall and deeply appreciative of the professional and attentive care that I received. Thank you Queen's ER!

Malcolm Tom, 1 year ago

Queen's Hospital is our big hospital. Like many hospital, incremental building additions overtime make it difficult to navigating through the hospital. I really mean navigate when you're inside the hospital. If I have to give direction: "From the parking structure, you take the elevator to street level, walk through the promenade, through the entry lobby. Here the volunteer reception can give you directions to your destination. Emma tower is where I usually go and visit patients. You can continue to walk pass the gift shop, tunnel through the hallways, keep left or follow the arrows on the ground or the overhead sign and there you are, the Emma tower elevators. I like Queen's since there is more room in the patients room and I don't know, I just think people get well faster if they have some breathing room.

Johnson Cheng, 1 year ago

Hey Guys. I think I need to buy you guys pizza. From my gallbladder issues to my sciatic nerve pain to perianal abscesses, all related to my ever-burgeoning Crohn's disease, I would just like to say thank you to Dr. Suzuki and PA-C Dr. Ramstack. Also, of course Dr. Cheng, who's great with a scalpel. I really appreciate Dr. Ramstack taking the time to explain things to me, she did a lot more than most ER docs I have experienced. She was really nice and gentle with me and I can tell she is really right for her job. Dr Suzuki let her take control b/c Dr. Ramstack kicked ass. I have Crohn's and it's super irritating and lame and puts me in the ER so much I could scream! Thank you guys, you really are the last ER who listens to their patients. You listened and you knew I wasn't there to "get a fix" but to treat my pain and help me with my nightmare. It really is important that doctors listen to their patients. I get it there are people who abuse the system but I get so freaked out in pain that the last thing I need is somebody judging whether I'm being honest or not. I wouldn't be here unless I absolutely had to, and for some reason, Queens is the only hospital that really understands that I have Crohn's and it hurts. You see, some docs immediately right you off, or give me something to get out of their face. Not at Queens, not with Dr. Ramstack. She went above and beyond and I think may have actually helped my Crohn's in the process, by not prescribing me pain meds but steroids which helped, a lot. Bravo! I think my steroids are finally starting to work and hopefully I won't be seeing you guys as much. Thank you for the wonderful care and treatment!

vanessa G, 1 year ago

A safe place where you can seek and receive help without judgment or condemnation. An excellent group of therapist, doctors tailored to meet the needs of each individual.

Terri Pascua, 1 year ago

Queen's ER is dark & foreboding. The staff are automatons, limited to spartan response. You get but enough to question perception.10 hrs I spent, many alone in a disused room. no light; no communications. Then, deliverance. In Oncology, the nurses are butterflies - quiet, gentle, buoyant joy. Perfection lives: it's found in relief. That's what I got. The doctors are an elusive & curious link between the two worlds.

Play JahRise, 1 year ago

Sterling Sutton, 2 years ago

  • 1374 Nuuanu Avenue Kaheiheimalie Building 2nd Floor, Honolulu, Hawaii 96817
  • (808) 691-4352

At Queen's Counseling Services, located in scenic Honolulu, Hawaii, individualized addiction treatment programs are aimed at fitting the specific requirements of the patient. With unique treatment plans that are tailor-made to suit the individual, addicts will have every opportunity to overcome their addiction.

Just before the patient begins treatment at Queen's Counseling Services, a comprehensive patient assessment will be conducted in order to determine which treatment method will work best. No matter what age group the individual belongs to, treatment is available to those of all ages . In order to obtain a life that is free of addiction, the addict has to be in the mindset of ‘recovery’. This means that the idea of sobriety is already planted in the individual’s mind and therefore will want to work toward achieving that goal.

The dedicated staff members at Queen's Counseling Services are committed to the recovery of the patient and will do everything in their power to help them throughout this trying time. Reaching personal life goals is possible but it requires the addict to kick the habit of abusing drugs and alcohol in order to obtain them. This is exactly why facilities for addiction treatment exist.

There is no reason that treatment shouldn’t begin today, so contact Queen's Counseling Services and discuss the various treatment options today. Breaking the cycle of addiction is difficult which is why treatment facilities are here to help. Typically speaking, addicts fail when it comes to seeking treatment on their own as not all facilities out there are as reputable as others. At Queen's Counseling Services, the staff is dedicated to helping their patients succeed in recovery. It’s never too late to seek help and assistance with drug or alcohol addiction.

Queen's Counseling Services strives to show addicts that there is a life outside of addiction and through treatment; Addicts will be able to take control of their lives. Patients are also urged to attend relapse prevention programs even after treatment is completed in order to mitigate the chances of relapse in the future.

The time to get help for addiction is now. Contact Queen's Counseling Services today at www.Queens.Org and learn how treatment can change life around for the better.

Call Now to Speak to an Addiction Counselor (800) 429-7690