About Treatment Center
Located in Arlington Heights, Illinois, Northwest Community Hospital offers treatment for Addiction, Alcohol Abuse and Drug Abuse. Our dedicated team of addiction specialists aim to provide the highest standard of care and attention to our patients. Beginning with an initial assessment of the patient, we are able to build a connection with the patient and foster a trusting relationship. This, in turn, helps us to identify the best possible methods to implement within the customized treatment plans that we provide to our patients.With the right treatment plan in place, our patients can achieve all of their goals. With the guidance and support of our dedicated staff, our patients’ chances for a successful recovery are optimized to the highest degree. We accept Most Insurances as well as many other insurances. We aim to show addicts how to live the life that they’ve always wanted – one that is filled with happiness, peace, and fulfillment. The only way to achieve this life, however, is to abstain from substance abuse.
- Alcohol Abuse
- Drug Abuse
- Drug Addiction
- Intervention center
- Medical Detox
- Substance Abuse
American Express, Cash or self-payment, Check, Mastercard, Visa.
- Most Insurances
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Nothing is in the for front of my mind other than June 18, 2013. Actually I should take you back three weeks to May 30, 2013. My husband Stuart and I were watching TV. I looked over at Stuart and he did not seem to be awake. I tried to wake him but I could not get any response. I knew he was still alive but just not responding. I called the paramedics who came very quickly. They also could not get a response out of him. They decided to take him to Northwest. In the emergency room they also could not get him to wake up. If any of these professionals would have read Stuarts "My Chart" for Stuart they would have been able to revive him quickly. They would not have come to the conclusion that he would die with in 2 to 3 hours if they did nothing from his cancer anyway, so let's do nothing. Just at that second our oncologist walked by the emergency area. He saw Stuart's name and inquired what was being done for his patient. When he found out nothing he went ballistic. He had ordered Stuart to get, tomorrow, a blood trans - fusion. Stuart was so anemic that he needed at least 3 bags to go him level. If anyone would have read his chart and given Stuart at least one bag of Blood he would have gotten up immediately. As it was, the hospital said he belonged in hospice, they stuck Stuart on the 9th floor and closed the door on Stuart's Life. I must say the hospital, the Doctors and Nurses are not the only ones to blame. I my self am just as much at fault. I did not ask enough questions. I rushed to judgment and took the advise of the Hospice nurse. What I should have done, in our case, once Stuart was stable was take him home to die. Not wait three weeks in a gray, hospital room.
Ilene Strauss, 2 months ago
Amazing! Dr. Volk is quick and efficient. He listens to your concerns and really actually cares about his patients. Beverly his nurse is amazing as well. I love going here and would never want a different doctor!
meghan weck, 2 months ago
It was a very rough day for me as a mother. My 16 year old daughter was having over dose reactions to some drugs she was using to self medicate. An underlying problem I had no knowledge about. The staff in the ER was a class act! Their compassion and helpfulness helped both my daughter and myself in a time of crisis. Then the ultrasound tech went above and beyond when my daughter started to ask her about her career choice. It was the first time I saw my daughter get into inquire and be curious about something with her future and this tech went above and beyond to answer her questions. Then when we arrived to the Pediatric unit they went above and beyond, even though my daughter needed a sitter, they didn't make her feel like she was being watched or that she did something wrong. Lastly the in patient program over at Behavioral health. They took a huge burden off me. Karen my daughters case manager is a saint! She definitely is underpaid, cause you truly can't put a price on her taken and knowledge of how to handle my daughter in this situation.
Amy Jo Badowski, 2 months ago
5+ stars for the adult residential program. Direct honest consistent message from all the staff! Totally understand there is not a magic cure! The person has to work it. Would like to recognize and thank Jenny case manager/social worker. And staff running the Saturday family group meeting. Thank you
jackie murauski, 2 months ago
I have been a patient of Doctor Ferber for the past 20 years. I have had certain serious medical issues for most of that time. I have yet to find a better Doctor or a better place to see him. NCH has been and continues to be the very best at all around medical care. I have found the people who surround him top notch. They are all friendly, helpful and knowledgeable. I wouldn't want to go anyplace else. The very best care anywhere.
David Wisla, 3 months ago
I hurt my wrist, and needed to make sure it wasn't broken. I was dreading going to an emergency room and waiting forever. Just the opposite here! I was in and out in an hour. It wasn't broken, so no cast was required. The1y were so efficient and friendly.
Karen Barba, 4 months ago
Excellent care given to our mom who has Alzheimer's and now a broken hip. Everyone EVERYONE was kind and compassionate. Nurses, Dr's and staff never hesitated to answer all our family's questions and always asked if they could do anything more to help. Thank you NWCH.
Lory Burda, 4 months ago
Great experience.. I went into ER, I had to wait for a while though, but then they admitted me. I was treated very well, by all the doctors, all the staff and nurses. The nurses and staff were extremely helpful.
Shariq Rahman, 5 months ago
I had a severe emergency and was in the hospital for 4 days. The staff was very attentive & very friendly. The helpers in my room even wiped me down with body wipes while I was brushing my teeth. My two nurses every shift were all incredibly nice and personable. And, the food was pretty decent, and I got my choice of whatever I wanted.
Blythe Barny, 5 months ago
The Intensive Outpatient Program run by Dee and Ally, is exceptional! The staff is compassionate and professional. I was there for five weeks and I can honestly say that I am a changed woman and feel much better about myself. I learned many coping skills and plenty on building a good self-esteem. I can think clearly and see life better because of the caring staff and wonderful program. I recommend to anyone who is going through a tough time and is suffering with mental illness.
Stephanie P, 1 year ago