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Mercy Hospital & Medical Center

Google Rating: 2.5

Mercy Hospital & Medical Center

Mercy Hospital & Medical Center is located in Chicago, Illinois.
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Payment Methods

  • American Express
  • Cash or self-payment
  • Check
  • Mastercard
  • Visa

Accepted Insurances

  • Most Insurances


  • Addiction
  • Alcohol Abuse
  • Drug Abuse
  • Drug Addiction
  • Intervention center
  • Medical Detox
  • Substance Abuse

The facility name, logo and brand are the property and registered trademarks of Mercy Hospital & Medical Center, and are being used for identification and informational purposes only. Use of these names, logos and brands shall not imply endorsement. is not affiliated with or sponsored by Mercy Hospital & Medical Center.

Google Reviews

Had to be taken to the ER. I had a great experience. Everyone was kind and attentive and I felt very well taken care of.

Ainara Del Valle, 2 years ago

I had originally posted a bad review a few weeks back, but there was a big misunderstanding. The lady on the phone making my appointment for my MRI somehow managed to spell my last name wrong and get my birthday wrong. So when I called to confirm my appointment, they said I wasn’t in the system which makes sense since I was telling them the correct spelling when they had the wrong spelling and wrong name. Make sure to arrive very early to any appointments, as you have to pull a number tab (like at the DMV) and wait to be called just to check in to your appointment. The staff is very nice and friendly for the most part. The doctors made a major effort to make sure I was comfortable and helped to calm my nerves.

Anna Percival, 2 years ago

Was at doctors office 3 1/2 hrs for a regular schedule check up. My mom was seen b4 me and my appointment was b4 hers. I’m looking for new hospital. I even have awesome insurance.

Judy Snyder, 2 years ago

Was just discharged from Mercy today. Arrived at their emergency room Monday evening doing snow event. I had a problem with my foot. Waiting time about one hour. Was admitted had foot surgery. Was there for six days. Been coming here since 1972 my wife and I had our born at Mercy Hospital. 9th floor staff outstanding. One female doctor that comes around in morning has a very nasty attitude I think she from India or not. I think they do a great job. A shout out to 9th floor keep up the great work. I thank you so very much for your wonderful care !!!!! Lorenzo

Lorenzo Harrell, 2 years ago

I had a baby at Mercy in 2016 and I am expecting number 2. I have nothing else than good things to say about the maternity. I had a wonderful experience, the staff was awesome, the birth itself was great and I felt the doctors and nurses were extremely competent and helpful. My stay (2 days) was great (a little hot in the room but that's all), and whatever the shift, all the nurses were great. Teri, my lactation consultant (I took a class before the birth with her too) was awesome. I could call her even when I was back home and helped me a lot. My doctor (Dr Ablovias) is unfortunately not working at Mercy anymore but I am confident that the Dr Clark will be as good as her and my second birth experience will be great.

Marina CENTENO - CASSIN, 2 years ago

REFUSED MEDS AND UNABLE TO SET APPOINTMENT MY PRIMARY PHYSICAN WAS OR IS NURSE PARTICAN SHAH ????? IS SOMEONE DOCUMENTING I BARELY VISIT AFTER BEING OVERALL IN ER THIS MORNING NO MEDS BUT PAPERWORK TO ME SAID NEEDED MY GENERAL same mercy that was shown me to everyone involved with this concerning horrorified that some Identity Theft Or Worse Has Happened.....??????? S.O.S EMAIL asap WHAT'S goin ON ??????????

Dyrotha Todd, 2 years ago

Just had my baby born at this hospital and they treated my wife and I amazing. The nurses and doctors were so nice to us, assuring us that everything was going to be ok in the hands of professionals. I am glad I chose this hospital for the birth of my beautiful son.

Christian Jimenez, 2 years ago

I an a nurse practitioner from St. Louis working now in family practice but formerly in an Emergency Department. I fell from my rental bike (why no helmets there?), lacerated my head and had a bit of a concussion. The care I received was prompt, curtious, professional and kind. I left feeling I had the best care our healthcare system offers. Having said that, if my bloody head had to compete with a cardiac arrest, trauma or just high volume, I would have needed to wait. That is called triage and most ERs do it expertly. Thanks for taking such good care of me, Dr. Conner and the rest of the staff there on Sunday. Eileen R.

Abby and Ava, 3 years ago

I Love my doctor. I received his information online when searching for a new gyne. He's very nice, very informative and he is always on time. His assistants are also very nice and professional.

B Chansiri, 3 years ago

Mercy Hospice Family Health Center took very good care of my Sister in Law, I am so very please how they cared for her. Thank You 6th floor Hospice Center, may God continue to bless the staff.

Sydney Trotter, 3 years ago

Relatively good, a little slow, but nice staff.

Clayton Mullins, 3 years ago

I was in Mercy Hospital for a 2 day stay. The nurses in the ER, when they take you back to a bed before seeing the doctor, were very nice and accommodating. Lauren and Noel were great. They gave that extra special care. Lauren was my favorite. The nurses on the 10 floor, need to take classes in customer service. I did have 2 nurses that were really nice, and accommodating. Yewande and Lisa. There was another nurse that was very good, too, but I forgot her name. The doctors were very good, but they can't stay and do daily care. They are remodeling, so I hope to see better service with all. The wait time may be long, but it is better than University of Chicago Hospital. I waited at University of Chicago Hospital for 15 hours. Mercy was only 8 hours and then I was in a room.

Carolyn Sammons, 4 years ago

My name is Jose L. Guajardo !!! my brother Alejandro Guajardo had bypass surgery done their in feb. of 2015 !!! By Dr. Robert Gasior !!! We live in Hammond, Indiana where we have wonderful hospitals & doctors !!! On Mar. 16 of 2016 my brother Alejandro developed an infection in a bypass !!! I took him to Munster Franciscan in Munster Indiana !!! They advised me of the situation & told me that he would be better off in Mercy in Chicago !!! Dr. Gasior did his surgical techniques & my brother is well !!! Keep in mind that my brother is 78 years old & they continue to keep him their I sincerely believe because of his good insurance !!! I want my brother Alejandro Guajardo back In Munster Francican in Munster Indiana A.S.A.P under the care of Dr. Paul Jones !!! Thank You Sincerely Jose L. Guajardo a very disappointed sibling !!! ( He has been in the hospital 43 days today ) April 27 2016 !!!

Jose L. Guajardo, 4 years ago

If you have an appointment the process is fast and smooth. The emergency room on the other hand is always packed becuase it is on the south side and there are few hospital in the area to service such a large number of patients.

Vincent Martinez, 4 years ago

Mercy Hospital & Medical Center located in beautiful Chicago, Illinois, can supply addicts with professional and effective addiction treatment options.

Whether an individual requires inpatient treatment, outpatient treatment, or holistic treatment options, Mercy Hospital & Medical Center can help addicts obtain the goal of sustained sobriety. With experienced staff members, counselors, and addiction advisors, patients can rest assured that receiving professional care is something that is never compromised.

Mercy Hospital & Medical Center understands well that making the decision to attend treatment is very difficult. This, though, is the most vital step in the entire recovery process as it means the addict is mentally prepared to get better. This is an important aspect of the whole recovery process. Through consistent support, addicts will have the opportunity to get better when they attend treatment at Mercy Hospital & Medical Center.

Since no two addictions are alike, it’s important that treatment be as unique as the individual themselves. At Mercy Hospital & Medical Center, they understand that all addictions are different. Also discussed before treatment begins is the patient’s insurance coverage.

By identifying the root cause of the addiction at hand, psychologists, counselors, and advisors can better prescribe a treatment plan that can work for the individual. The core values that are held at Mercy Hospital & Medical Center are centered on striving to assist the addict every way possible in order to obtain long-lasting sobriety. Just as so many addicts have attended Mercy Hospital & Medical Center and succeeded in recovery, so can others.

Living a fulfilled life is possible with the help of a professional and tailor-made treatment plan. There is a happy life waiting outside the life of drug and alcohol abuse. It’s time to put addiction behind and start on a life that is content. This can only happen with the help of an addiction treatment facility.

Contact Mercy Hospital & Medical Center today at www.Mercy-chicago.Org and learn how a unique approach to treatment can help addicts regain control of everyday life. With the proper treatment plan in place, addicts can overcome their addiction and learn to live a sober life in as little as 30-days to 90-days.

Call Now to Speak to an Addiction Counselor (800) 429-7690