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Northwest Texas Healthcare System

Google Rating: 3.2

Northwest Texas Healthcare System

Northwest Texas Healthcare System is located in Amarillo, Texas.
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Payment Methods

  • American Express
  • Cash or self-payment
  • Check
  • Mastercard
  • Visa

Accepted Insurances

  • Most Insurances


  • Addiction
  • Alcohol Abuse
  • Drug Abuse
  • Drug Addiction
  • Intervention center
  • Medical Detox
  • Substance Abuse

The facility name, logo and brand are the property and registered trademarks of Northwest Texas Healthcare System, and are being used for identification and informational purposes only. Use of these names, logos and brands shall not imply endorsement. is not affiliated with or sponsored by Northwest Texas Healthcare System.

Google Reviews

On the way from Fort Worth to Colorado for summer vacation, I missed a curb while antiquing here and severely sprained my ankle. My husband and I felt I was well taken care of. Everyone we encountered showed genuenine concern and care especially my nurse, Mindy.

Alberta Taubert, 2 years ago

I transferred to NWTH via ambulance after a home birth. The labor and delivery staff was wonderful. They were respectful and efficient. They made my unexpected visit that could have been horrible absolutely wonderful. I would recommended them !!!

Michelle Hill, 2 years ago

I’m not a frequent flyer at this hospital, I usually go to the adjacent BSA hospital, but needs must and it wasn’t a bad experience. Personally I prefer BSA but everything and everyone here was pleasant and helpful. The building is definitely not as well presented as its neighbor but it is well kept and clean.

Gerry Davison, 2 years ago

Very friendly front desk and registration. Very clean and beautiful hospital inside after renovations. Great experience with labor and delivery staff and lab techs. My insurance covers both BSA and Northwest and I prefer Northwest.

Jennifer Obrock, 2 years ago

There was misunderstandings going on so I won't advise this place if autistic and some other disabilities

Kevin Langemeier, 2 years ago

Had to spend 11 days at NWTH.. The doctors, nurses and staff were all amazing! I felt well taken care of.. Thanks NWTH!

Chris Smith, 2 years ago

I received incredible care here. All the doctors and nurses were kind and caring. I received care instantly and the quality of the facilities was unbeatable. Highly recommended.

Christina O, 2 years ago

Just came I'm from this ER and everyone from the very nice front desk lady who helped wheel me out to the nurses in the back who were polite sweet and answered all my questions, were top notch. Just left at 7 Sat and If I'm ever in the area and need aid I will be coming back, Probably will be sending cards to thank them if I can remember there names, nice visit beat I've had in an ER

Michael Tester, 3 years ago

We had a wonderful experience here. We came in to get checked the day before I was scheduled to be induced. I had high blood pressure, so they kept me just to be safe. I wanted to have an all natural birth and they where very supportive and explained all options I had and possibilities that could arise. We where very thankful for the whole staff. I ended up having an infection in my placenta and her heartbeat would disappear for a while. We then had to move quickly and have an emergency c-section. I grieved the natural birth I wanted and they gave me my time. They made sure I was informed and explained not only to me, but my family, for me, as to what we needed done and how it could effect me. They made a good call, because even though I was dialated to an 8, my umbilical cord had knots in it and anytime we had a contraction it would pull tight and she stopped recieving blood, and her heartbeat would disappear. It was wonderful to know what was happening every step of the way, and that we where under a caring staff who wanted us to keep with what made us happy. After birth I was constantly checked on, along with baby. Each doctor that worked on my surgery came to see me and speak with me to tell me what happened and see how I was healing, and helpful tips to have a smooth transition. All nurses have been phenomenal with us and our little one, and have made our first birth, a very graceful and comfortable experience. I will continue to refer them!

Kyla Rockholt, 3 years ago

I had surgery here Friday and have been staying since. I've had horrible treatment and service in the past at different places. Northwest doesn't qualify for that bad of a rating. The service here is acceptable. The main issue I have is that RN's here seem to either hate or not care about their jobs or they hate or not care about me. I'm not a mean patient at all too! I'm one of those that has a high level of respect for those in the profession, and I appreciate all the help received. Everytime a nurse walks in, I try to be cheery and sometimes joke around. They have a hard enough job. I try to make it better every time I see them. But, this staff's attitude leaves me wondering how much of their displeasure is brought on by themselves and their own attitudes! Weirdest thing is that it seems to affect the higher title more than like CNA's and stuff. Tge higher the title, the more they seem to not want to be here! They really do kind of stick to bare minimum with their work and care provided too. You seriously need to figure out what it is these people hate about their jobs, cause yeesh!

Shirley Nicole, 3 years ago

The Staff was Excellent.Very Attentive.The MRI Tech was Especially Wonderful.She was Very Nice.The Only Thing I Didnt like Was the Waiting.But a Good Crew Will Get You Past That.NW ER is Real Good.

Dale Koontz, 3 years ago

My son was misdiagnosed at BSA on Saturday, Monday we came to NWT and the doctor immediately did and ultrasound and CT, which BSA never did, once the Dr saw the CT he had do prepare my son for emergency surgery. The doctors, nurses and entire staff here are great!!! Best hospital

Donn Wallis, 3 years ago

I had my baby there and the nursing staff was great. In labor and delivery I had Hannah and Courtney. Both were amazing and made me feel super comfortable. They were helpful and understood my needs and were patient through my labor pains. In the post labor side I had one great nurse named Liberty. She was so helpful and provided top level care. I gave the hospital overall 4/5 because the food wasn't that great, really it was pretty bad. The rooms you have during and after labor were amazing.

Ashie Kay, 3 years ago

I had very good care from when I arrived until 3 days later very kind to my family also.

Jerry Middleton, 4 years ago

Northwest Texas Healthcare System located in picturesque Amarillo, Texas may offer the treatment necessary for a successful recovery from drug and alcohol addiction.

The main goal of a treatment facility is to help addicts overcome their reliance on addictive substances so that they can lead a life that is drug and alcohol-free. Compassionate and caring staff members at rehabilitation facilities can provide addicts the courage and guidance needed in order to overcome addiction.

When addicts attend a treatment facility, there will be various treatment techniques used in order to rid the substance of abuse out of the individual. Treatment can last anywhere from 30-days to 90-days depending on the severity of the addiction.

At Northwest Texas Healthcare System, patients will go through intense addiction treatment and will be accompanied by professional addiction counselors every step of the way. Recovery is always possible and when treatment is combined with proper guidance, support, and empathy, rebounding from drug and alcohol dependency is attainable.

Through providing patients with the tools and resources required in order to obtain long-lasting sobriety, addicts will feel more encouraged throughout the duration of recovery. The proven treatments are designed with the patient in mind and will always be tailored to the uniqueness of the addict. Every addiction is different, just like every addict is different, and at Northwest Texas Healthcare System, unique recovery plans will better assist addicts in overcoming addiction.

Despite the strong hold that addiction has on an individual, everyone is capable of regaining control once again through the help of treatment. At Northwest Texas Healthcare System, the betterment of the addict is a priority and those who attend treatment at Northwest Texas Healthcare System will always be put first.

It’s never too late to seek treatment. Northwest Texas Healthcare System works with many insurance companies as well, making payment options seamless and straightforward. An addiction counselor will be available to speak with patients about how to go about paying for treatment. Addiction will never get better over time. In fact, it is a progressive disease which means it will only get worse.

The time to get help is now. Contact Northwest Texas Healthcare System at www.Nwtexashealthcare.Com today and find out how addiction treatment can help.

Call Now to Speak to an Addiction Counselor (800) 429-7690