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Highly recommended! I have another chance at life. Its a very nice facility, great food and the staff is loving and caring. The counselors Carl and Michelle are excellent. I can honestly say that Promises Austin saved my life ❤ I must say that the schedule was a bid messed up. Had a lot of free time. War storys where tolerated and one nurse looked out of it.
Claudia Whisenant, 2 months ago
My experience at Promises Austin was outstanding. I experienced such care and love from the R.A.s, the nurses, the nursing assistants, the chefs, and Patsy. The counselors were outstanding as well as understanding. They prodded me until I could bring up what I needed to work on. I will never forget the kindness with which I was treated. As most people remark, the food was excellent. Being in a facility that incorporates nature also aided my healing. Part of the healing process involves participation and work in the required classes. I feel I benefited because I did the work the counselors recommended even when it was mentally exhausting. The most important part of this whole process was the constant support and love from the people who work there.
ann yager, 6 months ago
Promises Austin saved my life. I will be forever grateful to all of the counselors, staff, medical staff and of course the community. I made friends for life here. And for the first time in my life I have HOPE... Thanks to Promises Austin, I have a new lease on life. A sober life that lets me be the Mom and Grandmother I always wanted to be but could not because my alcoholism prevented me to be just that. I finally feel whole again and thats ONLY by the grace of God who lead me to this wonderful place of hope and forgiveness... Thank you Promises with all my heart :-) ps: I am not a staff member I am a very grateful client. Claudia W. :-)
Sara Moser, 9 months ago
Promises saved my life. As someone coming in with severe addiction and suicide being what seemed to be my only option, this place was absolutely the LIGHT I needed! My doctor was first rate with dual diagnosis. He took me away from my daily narcotic regime (which at first I hated him for) and put me on a new one that addressed all my issues, but didn't have the propensity for abuse. My therapist (Debbie) was the perfect combination of blunt realism and empowering positivity. The groups were powerful and eye opening. The fostering of "getting to the root of the illness/ addiction" so I could [understand] appropriate my feelings.... was (in MANY years of therapy) something no one had ever thought important for me to [recognize] learn. Promises is an all encompassing program. We attended [in] facility meetings, as well as a variety around town. The weekend outings were therapeutic, esteem building and gave me a chance to realize I could (a) HAVE FUN (b) ACHIEVE A NATURAL (adrenaline rush) . HIGH (c) BE PART OF A TEAM (healthy . relationships with others) (d) START TO TRUST (myself and others) As for the others... who had less than stellar reviews, all I can conclude is that maybe they weren't ready to do ANYTHING IT TOOK ( trust tyre process by turning their OWN will over even though they didn't like some of the requirements) to get clean. ....... oh they DID get one thing right though. The food is PHENOMENAL😄😄😄😄 SHOUT OUT TO CARLOS and LEMON MIKE Give this place a chance (I would have said SHOT.. but it seemed inappropriate😂)!
Heather Berggren, 1 year ago
They saved my life. I made friends I will keep forever. Their programme truly works. It is whole and comprehensive.
Ginger Stevens, 2 years ago