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West Hills Hospital
West Hills Hospital
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Staff was incredible but understaffed but that's more of a management issue.These people see and do stuff daily we will never even entertain doing. All the negative reviews? Remember most people don't want to be here. Like the 24 year old guy that was detoxing for the 8th time all on his moms dime. He never went to one group or activity...just tried to hit on all the female drunks and junkies coming in. They were great for me I participated in their program and activities got out and have been sober since. Feel like a new person. Ps food was good too. ..bed was not. But it doesn't say Hilton on the entry either. If I could they would have 10 stars.
biggie 00, 1 year ago
I went with 5 stars because I've seen the inside of many hospitals and this one is definitely one of the better hospitals in which I've been. Overall, the staff were courteous to me, they were more available than in many other hospitals for things like getting your toiletries or towels, but the best of West Hills Hospital, in my opinion, was Dr. Ellen McBride. I was often rather aggravated with the length of one of my stays in particular, but wow that psychiatrist certainly wasn't there just for a paycheck!!! I live on the other side of the country now but wish she could be my (OUT-PATIENT!! lol) doctor. She is sincere in caring about others' well-being, she is so intelligent, and she did everything she could to help me. I trust nearly no one at all, seriously, and I'm quick to give feedback and reviews as I really see things. This praise is due.
Tiffany Manning, 1 year ago
After I tried to kill myself, i decided I wanted to live. West Hills was a temporary refuge from the world. I felt safe. That was a big deal at the time. I could be honest with professionals who didn't judge.
Joe Sikorski, 1 year ago
Staff was awesome. Unfortunately short staffed. Clean but uncomfortable beds. Safe place i needed. Havent found a good psychiatrist yet. My dr never addressed my depression. So now im still depressed.
karen aspis, 1 year ago
They were very friendly, compassionate and addressed my depression and all my detox symptoms. Facility was clean and food was excellent. I am deeply grateful.
Sean Montgomery, 1 year ago
Just took my mom here for detox and she says the staff is very nice and helpful she's had a great experience so far she said there's group meetings, AA, NA, and crafting. They've made her comfortable in the detox process and also with taking her regular medication I was hesitant on bringing her there with all the reviews on here but I'm glad shes on her first step to recovery and West Hills is helping her so much...the only down fall was the wait time to get an assessment done as a walk in was 5 hours but in our case it was worth it
Cel Q_, 1 year ago
Called the police on my criminally insain mom. Staff seems to know the difference between the manipulative psychopaths, who hide behind mine jobs and money in order to terrorize productive members of society, and they guys who act crazy in order to call attention to the sociopathic narsasistic psychopaths.
C.V Grimms, 1 year ago
A good place all around, but severely understaffed so the nursing staff can be testy at times. The techs are great; they do their best to provide for your needs but they need more techs. I got to know many of them over many stays during my four year mental health crisis. Food is good but could use some more between meals snacks. They do their best to accommedate special diets and religious or vegan concerns. Outpatient treatment after inpatient is excellent. They provide transportation and food.
Raymond Gonzales, 2 years ago
I was sent here in result of me attempting to commit suicide. I suffer from sever depression and ptsd. I stayed here for 4 days. It was honestly what I needed to relax. They gave me medication for both anxiety and to prevent me from getting nightmares. I was in group sessions that they provide to talk about anything. They let you relax and make sure to provide you the best care possible. They truly are concerned for your well being. Of course it's a scary situation to be in and it can be scary at times, but they did help me, and released me after they felt that I was no longer a harm to myself. They set me up with counselors who I could talk to and gave me great tools to help me when I'm having a low.
Mariah Marsh, 2 years ago
1240 East 9th Street, Reno, Nevada 89512
- (800) 242-0478
West Hills Hospital is a reputable and accredited addiction treatment facility in Reno, Nevada. The goal of West Hills Hospital is to change the life of an addict for the better by giving the proper guidance and treatment methods required for a successful recovery.
Treating addictions, whether to drugs or alcohol, requires conducting a thorough patient assessment in order to determine what sort of treatment program will benefit the patient the most. Constructing a future that is free of alcohol and drug use begins with a solid foundation and that foundation can be found at West Hills Hospital.
After meeting with an addiction counselor, the patient will get a customized treatment plan just for them and their unique case.
By developing coping mechanisms throughout treatment, patients can reenter society feeling confident and assured which is essential when wanting to maintain long-lasting sobriety. Accomplishing the end goal of obtaining sustained sobriety is possible with the help of professional treatment.
The disease of addiction is a serious one and one that requires intense treatment in order to overcome. By providing the support and guidance needed as well as providing comprehensive treatment, patients will have the opportunity to begin a new more promising life path. There is a life beyond substance abuse, but it takes the help of professional addiction treatment in order to discover that new life.
It’s never too late to attend treatment. Whether the patient has been an addict for one year or five years, the addiction counselors at West Hills Hospital can help. With innovative treatment options available to patients, the chances of recovering from drug and alcohol addiction are likely, but it also requires the dedication and positive mindset of the individual in order to obtain long-lasting recovery.
At West Hills Hospital, quality treatment is never compromised. With the guidance and support of compassionate staff members, patients will feel content when they enter treatment at West Hills Hospital.It’s time to take control of the life being lived and seeking treatment is the best decision to take.