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Wilmington, North Carolina

PORT Health Services

Mental Health
Outpatient Treatment
Accredited Medical Provider
Grants and Private Insurance accepted
PORT Health Services

Overview

PORT Health Services is a mental health treatment center for people seeking treatment near New Hanover County. As part of their treatment modalities for recovery, PORT Health Services provides 12-step facilitation during treatment. PORT Health Services is located in Wilmington, North Carolina, accepting county or local government funds for treatment.

PORT Health Services at a Glance

Payment Options

  • County or local government funds
  • Community Mental Health Block Grants
  • Community Service Block Grants
  • Medicaid
  • Other State funds

Assessments

  • Comprehensive mental health assessment
  • Comprehensive substance use assessment
  • Screening for tobacco use
  • Interim services for clients
  • Outreach to persons in the community

Age Groups

  • Adults
  • Children/adolescents
  • Young adults
  • Seniors

Ancillary Services

  • Case management service
  • Court-ordered outpatient treatment
  • Education services
  • Early intervention for HIV
  • Mental health services

Accreditations

Commission on Accreditation of Rehabilitation Facilities (CARF):

Established in 1966, the non-profit organization known as the Commission on Accreditation of Rehabilitation Facilities (CARF) has a dedicated focus on accrediting rehabilitation organizations. CARF's primary mission is to assist service providers, particularly rehabilitation facilities, in upholding and promoting the highest standards of care.

State department of health:

Government agencies issue State Licenses, granting rehabilitation organizations permission to operate their businesses legally within specific geographic regions. The licenses needed for legal operation are typically determined by the type of rehabilitation program offered by a facility and its physical location.

The Joint Commission:

The Joint Commission, previously known as JCAHO, is a nonprofit organization that accredits rehabilitation organizations and programs. Established in 1951, its mission is to enhance the quality of patient care and showcase excellence in healthcare delivery.

National Committee for Quality Assurance (NCQA):

NCQA accreditation is a recognition and evaluation process for healthcare organizations, given by the National Committee for Quality Assurance. It measures the quality and performance of healthcare providers, insurance plans, and managed care organizations in providing quality care to their patients. The NCQA accreditation is widely recognized as a benchmark for quality in healthcare and helps consumers make informed decisions about their healthcare options.

Federally Qualified Health Center:

Federally Qualified Health Center (FQHC) accreditation is a process of evaluation and recognition by the federal government for community health centers that provide comprehensive and accessible healthcare services to underserved populations. FQHC accreditation is essential for centers to receive federal funding and to ensure that they meet standards for quality, patient-centered care.

Treatment At PORT Health Services

Conditions Treated

Mental health treatment:

Mental health facilities offer a safe space for individuals to get specialized care. Trained experts create personal plans using therapies, possibly including medication. The goal is to help individuals cope better and lead fulfilling lives, with constant support and a community feel.

Alcoholism:

Alcohol addiction is a condition where a person's brain gets used to having alcohol, making it hard for them to control their drinking. This can lead to feeling down, acting without thinking, wanting alcohol strongly, and feeling sick if they don't drink. To help with this, treatment programs are available. These usually include a guided process to safely stop drinking, talking with professionals to work through problems, and joining support groups with others facing similar issues. While these treatments can't fully cure the addiction, they provide tools and support to help individuals live a better life and keep their drinking under control.

Opioid Addiction:

Opioid rehabilitation centers are dedicated to assisting individuals overcoming opioid dependence. They cater to those battling addiction from illicit opioids such as heroin, as well as those addicted to prescription medications like oxycodone. These facilities may provide a holistic approach that encompasses both physical care, which often involves medical detox and ongoing medical assistance (including medications), and psychological care through comprehensive therapy to tackle the root causes of addiction.

Substance use treatment:

Substance use rehabilitation is a comprehensive treatment approach designed to assist individuals struggling with addiction to drugs or alcohol. This form of rehabilitation addresses both the physical dependency, often starting with detoxification, and the psychological triggers, using various therapeutic methods. The objective is to empower individuals to achieve and maintain sobriety, while equipping them with the tools and coping strategies needed to reintegrate into society and lead a substance-free life.

Co-occurring Disorders:

Dual-diagnosis rehabilitation centers specialize in the treatment of individuals who suffer from a co-occurring mental health disorder and a substance use disorder. This complex interplay between addiction and mental health can make recovery more challenging, as each condition may exacerbate the symptoms of the other. Dual-diagnosis rehabilitation centers offer an integrated approach that addresses both issues simultaneously and often includes a comprehensive assessment for an Integrated Treatment Approach through Holistic Therapies, including family therapy and aftercare treatment.

Levels Of Care

Intensive outpatient treatment:

IOP, or Intensive Outpatient, is a structured level of care for addiction, mental health, or other conditions. Unlike inpatient care, it allows individuals live at home and maintain daily responsibilities. They attend multiple weekly sessions totaling 9-20 hours, including individual and group therapy, family counseling, and skill-building classes for symptom management and relapse prevention.

Detoxification:

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

Aftercare:

Aftercare is the continued support and care that individuals receive following the completion of their primary treatment program for substance abuse or addiction. This phase aims to aid individuals in maintaining their sobriety, improving personal skills and coping strategies, and integrating back into society. Aftercare can include ongoing therapy, support group meetings, education, and monitoring, which are crucial for preventing relapse and promoting long-term recovery. Through a combination of community support, accountability, and personal development, aftercare provides a structured pathway for individuals to continue their recovery journey in a supportive environment.

Outpatient:

Outpatient treatment in a rehab center offers structured therapeutic services for individuals seeking recovery without full-time residential admission. Unlike intensive outpatient programs, which demand more frequent and longer sessions, standard outpatient care provides a more flexible approach, allowing participants to maintain daily activities and responsibilities while undergoing treatment.

Hospital inpatient treatment:

Inpatient treatment involves a comprehensive residential therapeutic program where patients stay on-site for a duration typically ranging from 30 to 90 days. This immersive environment offers structured support, ensuring safety and a focus on recovery. Therapies provided include individual and group counseling, cognitive-behavioral therapy, holistic treatments, family therapy sessions, and experiential therapies. The aim is to address addiction or mental health disorders' physical, emotional, and psychological aspects, laying a robust foundation for sustained healing.

Partial Hospitalization Program:

Partial Hospitalization Program (PHP) is an intensive, short-term treatment program that provides a structured therapeutic environment for individuals with acute mental health or substance use concerns. Operating during daytime hours, PHP bridges the gap between inpatient hospitalization and traditional outpatient care, allowing participants to return home in the evenings while still receiving a high level of clinical support and therapy during the day. The program typically includes group therapy, individual counseling, medication management, and other therapeutic interventions tailored to the needs of the individual.

Outpatient methadone/buprenorphine or naltrexone treatment:

Buprenorphine, sold under brand names such as Subutex, is a drug used to address opioid addiction. It can lessen or significantly diminish withdrawal effects, making the cessation of opioid use more manageable. Frequently paired with naloxone, the dosage is tailored to each person's specific needs. Some individuals prefer prolonged buprenorphine use, while others gradually decrease their dosage with the aim of ceasing its consumption.

Outpatient day treatment or partial hospitalization:

Outpatient day treatment or partial hospitalization level of care is a type of mental health treatment that provides a high level of care outside of a traditional inpatient setting. It typically involves intensive therapy and support services for several hours each day, several days per week. This level of care is designed for individuals who require more support than traditional outpatient therapy but do not need 24-hour inpatient care.

Regular outpatient treatment:

Regular outpatient treatment is a structured program that supports individuals in overcoming addiction while allowing them to maintain their daily lives. It includes therapy, counseling, and education, making it ideal for those with mild to moderate substance use disorders or in later recovery stages. This approach helps individuals build coping skills, manage triggers, and stay substance-free while staying connected to their communities and families.

Treatment Modalities

12-step facilitation:

Recovery frameworks grounded in 12-step programs prioritize peer mentoring and underline personal development as essential for maintaining sobriety. Those in recovery are encouraged to attend 12-step meetings, which guarantee anonymity frequently, have no cost, and are accessible every day. These 12 steps draw from spiritual tenets, assisting participants in confronting the underlying reasons for their addiction, acknowledging their decisions, and embracing the aspects outside their control. Chosen by the participants themselves, sponsors offer individualized guidance and support.

Family counseling:

Family Counseling is a therapeutic approach that seeks to address and resolve conflicts, improve communication, and strengthen relationships within the family unit. By providing a safe space for family members to express their feelings and concerns, a trained counselor facilitates understanding and collaboration among members, promoting healthier dynamics and enhancing overall family well-being.

Individual psychotherapy:

In individual therapy, a person engages in a one-on-one session with a qualified therapist or counselor. This therapeutic approach is crucial in successful substance abuse treatment because it delves into the underlying causes of addiction, addressing issues the individual may encounter in their familial, social, and professional or academic environments.

Group counseling:

Group counseling provides a supportive environment where individuals share personal experiences and insights, under the guidance of a professional counselor. It facilitates self-awareness, fosters interpersonal learning, and helps members work through personal and relational challenges. Through shared dialogue and reflection, individuals learn coping strategies, gain emotional support, and experience personal growth within a communal setting.

Experiential Therapy:

Experiential Therapy is a therapeutic approach that encourages individuals to identify and address hidden or subconscious issues through activities, actions, and direct experiences. Unlike traditional talk therapy, this method involves engaging in activities, role-playing, and other interactive techniques to garner emotional expression and self-discovery. By placing individuals in relevant situations, therapists can observe their behaviors and emotions in real-time, allowing for immediate feedback and insight. Through this interactive process, individuals can better understand their feelings and behaviors, develop coping mechanisms, and work towards resolving personal conflicts.

Nutrition Therapy:

Medical Nutrition Therapy (MNT) is a personalized dietary approach to manage medical conditions and improve health. Spearheaded by registered dietitians or professional nutritionists, MNT involves the formulation of tailored diet plans to address specific health issues, promoting overall physical and mental well-being. Through MNT, individuals are empowered to make informed food choices, which play a pivotal role in their healthcare journey.

Marital/couples counseling:

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Life Skills:

Life skills training equips individuals with essential competencies, such as time management, career planning, financial literacy, and effective communication, to navigate the challenges of daily life. These skills are foundational to achieving not just sobriety but a thriving, fulfilling life post-addiction. Such training lays the groundwork for sustainable success and long-term recovery.

Couples/family therapy:

Couples Therapy is a specialized form of counseling designed to help couples navigate and improve their relationships. In this therapeutic process, a trained therapist or counselor works with couples to address communication issues, conflicts, and emotional challenges within their partnership. Couples Therapy provides a safe and supportive environment for couples to explore their feelings, understand each other's perspectives, and develop effective strategies for building stronger, more fulfilling connections. It can be instrumental in fostering healthier relationships, enhancing intimacy, and promoting long-term relationship satisfaction.

Cognitive behavioral therapy:

Cognitive Behavioral Therapy (CBT) is a therapeutic approach that emphasizes the interconnectedness of thoughts, emotions, and actions. It promotes healthy reactions to thoughts and emotions, steering individuals away from harmful responses such as substance abuse. Proven effective for various addiction recoveries, CBT enhances an individual's self-awareness and self-control. Through CBT, individuals learn to better gauge their emotional well-being, communicate more effectively, and handle stress without resorting to drugs or alcohol.

Integrated Mental and Substance Use Disorder treatment:

Integrated Mental and Substance Use Disorder treatment is a comprehensive approach to treating individuals with both mental health and substance use disorders. It aims to address both conditions simultaneously through a coordinated and integrated approach. The goal is to improve overall well-being and reduce the risk of relapse.

Telemedicine/telehealth therapy:

Telehealth Therapy is a remote care option that allows individuals to access mental health services via digital technology, such as secure video conferencing. This mode enables patients to engage with therapists from their homes, offering flexibility and overcoming geographical limitations. Ideal for those in rural areas, with mobility issues, or tight schedules, Telehealth Therapy ensures quality mental health support is always within reach.

Substance use disorder counseling:

Substance use disorder counseling treatment modalities refer to various approaches and methods used in the counseling and treatment of individuals with substance use problems. This can include individual therapy, group therapy, cognitive behavioral therapy, motivational interviewing, family therapy, and 12-step programs. The goal is to help the individual overcome their substance use, develop healthy coping skills, and lead a fulfilling life in recovery.

Smoking/vaping/tobacco cessation counseling:

Tobacco Cessation Counseling is a specialized form of guidance and support aimed at helping individuals quit tobacco use. Through a combination of motivational strategies, behavioral techniques, and education on the health risks associated with tobacco, trained counselors assist users in understanding their addiction, developing a personalized quit plan, and navigating the challenges of withdrawal and relapse prevention. This counseling approach can significantly increase the likelihood of successfully quitting and maintaining a tobacco-free lifestyle.

Intervention Services:

"Intervention" refers to a deliberate action or set of actions taken to directly address and alter a specific situation or behavior. Often used in contexts like medicine, psychology, and social work, interventions are designed to prompt positive change, whether it's to prevent harm, improve health, or enhance the quality of life. They can range from medical procedures to address health issues, to structured meetings aimed at helping individuals combat addiction or destructive behaviors.

Motivational interviewing:

Motivational Interviewing (MI) is a client-centered therapeutic approach that fosters behavioral change by assisting individuals in exploring and resolving ambivalence. Specifically tailored for addiction treatment, MI helps clients unearth their own motivations to quit substance use and empowers them to take the lead in their recovery journey. Therapists guide clients toward their goals and self-determined pathways to sobriety through empathetic conversation and skillful questioning.

Matrix Model:

The Matrix Model involves clients in group and individual counseling, psychoeducation, and skill-building exercises to boost self-awareness, coping skills, and well-being. It prioritizes creating a supportive, collaborative therapy environment, promoting active client involvement in their recovery. This approach integrates cognitive-behavioral therapy, 12-step facilitation, family education, and relapse prevention strategies into a comprehensive evidence-based program.

Relapse prevention:

The Relapse Prevention Model plays a pivotal role in the treatment of alcoholism. Utilizing a blend of Cognitive Behavioral Therapy (CBT), this model is particularly valuable for individuals who have experienced multiple relapses. Through this approach, those in recovery are equipped with essential coping skills, empowered for their journey, and guided in adopting healthier habits.

Treatment for other addiction disorder:

Treatment for other addiction disorders typically involve a combination of therapy and medication. This may include individual therapy, group therapy, and behavioral therapy. Medications may be prescribed to help manage symptoms and reduce cravings. Additionally, support groups and aftercare programs can be beneficial in maintaining recovery and preventing relapse. The treatment modality should be tailored to the individual's specific needs and circumstances.

Ancillary Services

Languages

  • Sign language services for the deaf and hard of hearing

Additional Services

  • Pharmacotherapies administered during treatment
  • Housing services
  • Breathalyzer or blood alcohol testing

Special Programs

  • Children/adolescents with serious emotional disturbance (SED)
  • Clients with co-occurring mental and substance use disorders
  • Pregnant/postpartum women
  • Clients who have experienced trauma
  • Clients who have experienced intimate partner violence, domestic violence

Contact Information

PORT Health Services
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2206 Wrightsville Avenue, Wilmington, North Carolina, 28403
Updated October 12, 2023

DISCLAIMER: The facility name, logo and brand are the property and registered trademarks of PORT Health Services, and are being used for identification and informational purposes only. Use of these names, logos and brands shall not imply endorsement. BetterAddictionCare.com is not affiliated with or sponsored by PORT Health Services.

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