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Cleveland, Tennessee

Volunteer Behavioral Health - Hiwassee Mental Health Center

Mental Health
Outpatient Treatment
Accredited Medical Provider
Grants and Private Insurance accepted

Overview

As a part of the Volunteer Behavioral Health network, the Hiwassee Mental Health Center offers a wide range of programs for people with both mental health and substance use problems. The center in Tennessee helps men, women, and children, and it makes care plans just for people with more than one diagnosis. Intensive Outpatient Programs (IOP) and outpatient therapy for adults, kids, and families are some of the programs offered by the center. 
Patients at the Hiwassee Mental Health Center can get a variety of types of therapy, such as solo, group, and family treatment. The center also offers telehealth services and control of mental medications, so patients can get the help they need no matter where they are. For people who need help right away, the center has staff on duty 24 hours a day, seven days a week, and a full cleansing program. Medication-Assisted Treatment (MAT) is also available to help with withdrawal symptoms. 
 The Commission on Accreditation of Rehabilitation Facilities (CARF) has given Hiwassee Mental Health Center its seal of approval. This shows that it is dedicated to giving people with mental health and drug use problems excellent care and effective treatment.

Volunteer Behavioral Health - Hiwassee Mental Health Center at a Glance

Payment Options

  • Cash or self-payment
  • Medicaid
  • Medicare
  • State-financed health insurance plan other than Medicaid
  • Private health insurance

Assessments

  • Screening for tobacco use
  • Comprehensive mental health assessment
  • Comprehensive substance use assessment
  • Interim services for clients
  • Outreach to persons in the community

Age Groups

  • Children/adolescents
  • Young adults
  • Adults
  • Seniors

Ancillary Services

  • Case management service
  • Court-ordered outpatient treatment
  • Diet and exercise counseling
  • Family psychoeducation
  • Suicide prevention services

Accreditations

State mental health department:

State mental health department accreditation refers to the process of evaluating and certifying the quality and standards of a state's mental health department, ensuring that it provides high-quality services and meets specific criteria for mental health care. The accreditation process is performed by a third-party organization and helps to improve the overall care and treatment of individuals with mental health conditions.

State department of health:

Government agencies issue State Licenses, granting permission to rehabilitation organizations to conduct their business operations lawfully within specific geographic regions. Generally, the particular rehabilitation programs offered by a facility and its physical location dictate the necessary licenses needed for legal operation.

Commission on Accreditation of Rehabilitation Facilities (CARF):

CARF accreditation is a prestigious recognition for organizations in rehabilitation and human services. It signifies that an organization meets rigorous quality standards and is committed to providing top-notch care. Achieving CARF accreditation involves a thorough evaluation process, including on-site surveys, to ensure excellence in programs and services. This accreditation boosts an organization's credibility, assures clients and funders of quality, and promotes ongoing improvement in the field of rehabilitation and human services.

Treatment At Volunteer Behavioral Health - Hiwassee Mental Health Center

Conditions Treated

Alcoholism:

Alcohol addiction is a condition where a person's brain gets used to having alcohol, making it hard for them to control their drinking. This can lead to feeling down, acting without thinking, wanting alcohol strongly, and feeling sick if they don't drink. To help with this, treatment programs are available. These usually include a guided process to safely stop drinking, talking with professionals to work through problems, and joining support groups with others facing similar issues. While these treatments can't fully cure the addiction, they provide tools and support to help individuals live a better life and keep their drinking under control.

Mental health treatment:

Mental health services are essential during treatment for drug and alcohol addiction, whether you receive treatment in an inpatient or outpatient setting. While receiving inpatient care, you can expect to have round-the-clock access to mental health therapists and medical staff. Additionally, you will likely receive a number of different therapies and mental health options like individual and group counseling, addiction and relapse prevention education, and coping skills training.

Substance use treatment:

Substance use rehabilitation embodies a holistic treatment approach crafted to assist individuals contending with drug or alcohol addiction. This all-encompassing rehabilitation strategy encompasses two crucial components: initially addressing the physical dependency, frequently commencing with detoxification, and subsequently confronting the psychological triggers through a diverse array of therapeutic methods. The overarching objective is to empower individuals to achieve and maintain sobriety while equipping them with essential skills and coping mechanisms for a successful reintegration into society and a life free from substance abuse.

Co-occurring Disorders:

Dual-diagnosis rehabilitation centers specialize in the treatment of individuals who suffer from a co-occurring mental health disorder and a substance use disorder. This complex interplay between addiction and mental health can make recovery more challenging, as each condition may exacerbate the symptoms of the other. Dual-diagnosis rehabilitation centers offer an integrated approach that addresses both issues simultaneously and often includes a comprehensive assessment for an Integrated Treatment Approach through Holistic Therapies, including family therapy and aftercare treatment.

Levels Of Care

Outpatient:

Outpatient treatment in a rehab center offers structured therapeutic services for individuals seeking recovery without full-time residential admission. Unlike intensive outpatient programs, which demand more frequent and longer sessions, standard outpatient care provides a more flexible approach, allowing participants to maintain daily activities and responsibilities while undergoing treatment.

Regular outpatient treatment:

Regular Outpatient Treatment is a flexible and accessible option for individuals seeking recovery from addiction or substance abuse. This program typically involves attending therapy and counseling sessions on a part-time basis, often ranging from one to three sessions per week. These sessions are designed to provide essential support, guidance, and tools for individuals to overcome addiction, manage cravings, and work towards a healthier, sober lifestyle. Regular Outpatient Treatment offers the advantage of maintaining daily routines and responsibilities while receiving the necessary therapeutic interventions to foster lasting recovery.

Aftercare:

Finishing a drug or alcohol rehab program is just the beginning of the recovery journey. Aftercare focuses on establishing a long-term recovery plan, which encompasses continuous support. This might involve options such as residing in sober living homes or halfway houses, receiving career guidance, and connecting the individual with community support groups like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatment Modalities

Individual psychotherapy:

Individual Psychotherapy provides a private, one-on-one setting where clients can explore and address their personal challenges, behaviors, and feelings related to addiction and recovery. With the guidance of a trained therapist, clients work to uncover the root causes of their substance use, develop coping strategies, and build a foundation for long-term recovery and personal growth.

Couples/family therapy:

Couples Therapy is a specialized form of counseling designed to help couples navigate and improve their relationships. In this therapeutic process, a trained therapist or counselor works with couples to address communication issues, conflicts, and emotional challenges within their partnership. Couples Therapy provides a safe and supportive environment for couples to explore their feelings, understand each other's perspectives, and develop effective strategies for building stronger, more fulfilling connections. It can be instrumental in fostering healthier relationships, enhancing intimacy, and promoting long-term relationship satisfaction.

Cognitive behavioral therapy:

Cognitive Behavioral Therapy (CBT) is a widely practiced form of psychotherapy that seeks to address dysfunctional emotions, behaviors, and thoughts through a goal-oriented, systematic process. It encourages individuals to challenge distorted cognitions and change destructive patterns of behavior by promoting self-awareness and effective coping strategies. CBT is often used to treat a range of disorders including anxiety, depression, and stress, making it a versatile and practical therapeutic approach. Through enhancing an individual's capacity to manage life's challenges, CBT contributes to improved mental well-being and overall quality of life.

Integrated Mental and Substance Use Disorder treatment:

Integrated Mental and Substance Use Disorder treatment is a comprehensive approach to treating individuals with both mental health and substance use disorders. It aims to address both conditions simultaneously through a coordinated and integrated approach. The goal is to improve overall well-being and reduce the risk of relapse.

Telemedicine/telehealth therapy:

Telehealth Therapy is a level of care that offers psychological counseling and therapeutic services to individuals via digital platforms, such as video conferencing, phone calls, or messaging apps. This approach allows clients to connect with qualified therapists remotely, providing increased accessibility, flexibility, and convenience, especially for those who may have mobility issues, live in remote areas, or prefer the comfort of their own environment. By leveraging technology, Telehealth Therapy bridges the gap between patients and mental health professionals, ensuring continuity of care irrespective of physical distances.

Substance use disorder counseling:

Substance use disorder counseling treatment modalities refer to various approaches and methods used in the counseling and treatment of individuals with substance use problems. This can include individual therapy, group therapy, cognitive behavioral therapy, motivational interviewing, family therapy, and 12-step programs. The goal is to help the individual overcome their substance use, develop healthy coping skills, and lead a fulfilling life in recovery.

Trauma-related counseling:

Trauma therapy delves into past traumatic events that might be influencing a client's current life experiences. Often, trauma serves as a significant precipitant or underlying cause of addiction. Such traumas can arise from childhood sexual abuse, domestic violence, growing up with a mentally ill parent, early parental loss, and experiences of sexual assault in teen or adult years, among other circumstances. Trauma therapy aims to aid the individual in processing and navigating beyond these traumas, guided by the expertise and empathy of skilled mental health specialists.

Smoking/vaping/tobacco cessation counseling:

Tobacco cessation counseling is a dialogue with a counselor about your tobacco or vaping habits, examining its place in your daily life to strategize quitting. It offers interventions for individuals keen on quitting, encompassing behavioral guidance and group or one-on-one counseling. These sessions can range from short encounters (under 5 minutes) to in-depth discussions (over 10 minutes) and might require multiple meetings.

Treatment for gambling disorder:

Treatment for Gambling Disorder involves a blend of therapeutic approaches like cognitive-behavioral therapy to address triggers and thought patterns, group support sessions, and possibly medication for co-existing mental conditions. The goal is to help individuals regain control, make reparative decisions, and prevent future compulsive gambling behaviors.

Group counseling:

Group therapy entails therapeutic sessions conducted in a collective setting rather than one-on-one. It encompasses various modalities, from support groups and experiential therapy to psycho-education and beyond. The approach focuses on treatment and emphasizes the dynamic interactions and shared experiences among group members.

Family counseling:

Studies consistently show that the likelihood of sustainable recovery increases when family members are involved in rehab and substance abuse treatment. Genetic elements might influence susceptibility to drug and alcohol dependence and mental health challenges. Family interactions frequently contribute to addiction triggers. However, with the right education, family members can become pivotal support pillars during rehabilitation.

Marital/couples counseling:

Marital/couples counseling treatment modalities refer to various therapeutic approaches used to help couples resolve conflicts, improve communication, and strengthen their relationship. These modalities can include cognitive-behavioral therapy, emotionally focused therapy, solution-focused therapy, and integrative approaches. The goal of these treatments is to help couples identify and address underlying issues and develop healthy relationship dynamics.

Intervention Services:

Intervention refers to organized efforts designed to guide individuals away from potentially harmful behaviors or decisions and towards healthier alternatives. Often used in the context of substance abuse or addiction, these services employ a structured approach where professionals, loved ones, and peers come together to confront the individual in a supportive manner, emphasizing the need for change and providing pathways for treatment or assistance. The goal is to break through denial, facilitate recognition of the problem, and initiate positive change.

Motivational interviewing:

Motivational Interviewing (MI) is a client-centered therapeutic approach that fosters behavioral change by assisting individuals in exploring and resolving ambivalence. Specifically tailored for addiction treatment, MI helps clients unearth their own motivations to quit substance use and empowers them to take the lead in their recovery journey. Therapists guide clients toward their goals and self-determined pathways to sobriety through empathetic conversation and skillful questioning.

Anger management:

The goal of anger management is to reduce both your emotional feelings and the physiological arousal that anger causes. It is generally impossible to avoid all people and settings that incite anger. But a person may learn to control reactions and respond in a socially appropriate manner. The support of a mental health professional may be helpful in this process.

Relapse prevention:

The Relapse Prevention Model is a therapeutic approach designed to equip individuals with strategies and tools to anticipate and cope with potential relapses, especially during the recovery from addictive behaviors or other maladaptive habits. Drawing on cognitive-behavioral techniques, it emphasizes the identification of high-risk situations, developing coping mechanisms, and enhancing self-efficacy. This model fosters long-term behavior change by helping individuals recognize early warning signs of relapse and empowering them to take proactive steps to maintain their recovery.

Abnormal involuntary movement scale:

The AIMS is a 12-point evaluation instrument that clinicians employ to assess the severity of dyskinesias, notably in the face, limbs, and torso, for patients on neuroleptic medications. It gauges the overall effect, the level of impairment, and the patient's awareness and distress about these involuntary movements. Frequently used in research on antipsychotic drugs to detect tardive dyskinesia, the AIMS is prized for its clear format and swift assessment, making it suitable for routine clinical examinations by trained professionals.

Treatment for other addiction disorder:

Treatment for other addiction disorders typically involve a combination of therapy and medication. This may include individual therapy, group therapy, and behavioral therapy. Medications may be prescribed to help manage symptoms and reduce cravings. Additionally, support groups and aftercare programs can be beneficial in maintaining recovery and preventing relapse. The treatment modality should be tailored to the individual's specific needs and circumstances.

Ancillary Services

Languages

  • Sign language services for the deaf and hard of hearing
  • English

Additional Services

  • Pharmacotherapies administered during treatment
  • Mentoring/peer support
  • TB screening

Special Programs

  • Clients with co-occurring mental and substance use disorders
  • Clients who have experienced trauma
  • Persons 18 and older with serious mental illness (SMI)

Contact Information

Volunteer Behavioral Health - Hiwassee Mental Health Center
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940 South Ocoee Street, Cleveland, Tennessee, 37311
Updated August 28, 2024

DISCLAIMER: The facility name, logo and brand are the property and registered trademarks of Volunteer Behavioral Health - Hiwassee Mental Health Center, and are being used for identification and informational purposes only. Use of these names, logos and brands shall not imply endorsement. BetterAddictionCare.com is not affiliated with or sponsored by Volunteer Behavioral Health - Hiwassee Mental Health Center.

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