Frontier Health
Overview
Frontier Health, located in Johnson City, Tennessee, is a comprehensive mental health and substance use disorder treatment center. Founded in 1957, Frontier Health offers a wide variety of services, including crisis intervention, safe houses, addiction treatment, and mental health services. The organization is dedicated to providing quality services that encourage individuals to achieve their full potential, offering high-quality care across 60 professionally staffed facilities in Northeast Tennessee and Southwest Virginia.
Frontier Health specializes in addiction-related treatment services, including detoxification, residential care, intensive outpatient programs, medication-assisted treatment, and dual diagnosis treatment. Their detoxification process provides stabilization for adult men and women with substance use disorders. Inpatient detox includes continuous monitoring of vital signs and withdrawal symptoms to ensure the process is as comfortable as possible. Outpatient detox, while less intensive, still provides essential support and medical supervision.
The inpatient treatment program at Frontier Health offers a highly structured and monitored environment for individuals needing mental and physical stabilization. This program often includes detoxification followed by counseling, educational classes, and behavioral therapy. Treatment modalities include individual therapy, group therapy, and trauma-informed counseling as needed.
Frontier Health’s medication-assisted treatment (MAT) program helps individuals recover from opioid addiction. This program combines FDA-approved medications with comprehensive medical, psychiatric, and behavioral counseling. By integrating medication with mental health treatment, Frontier Health enhances the chances of long-term abstinence and recovery.
The dual diagnosis treatment program addresses the concurrent presence of substance use disorders and mental health conditions such as anxiety, depression, or other psychiatric disorders. By treating both conditions simultaneously, Frontier Health improves the likelihood of long-term sobriety and mental health stability.
In addition to addiction treatment, Frontier Health provides mental health services to help individuals recover from conditions such as bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and other psychiatric challenges. These services are delivered through individual therapy, group therapy, and family therapy, which can be administered in inpatient, outpatient, or clinical office settings.
Frontier Health is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and holds a state license in Tennessee. The organization strives to be a leader in behavioral health services, using a quality improvement system to plan, design, measure, assess, and enhance program performance. This commitment to high standards ensures the safety and health of individuals served.
Frontier Health’s guiding principles emphasize accessibility, awareness, education, prevention, community and family engagement, comprehensive services, evidence-based practices, outcomes-driven approaches, person-centered care, recovery orientation, and trauma-informed care. These principles are central to Frontier Health’s philosophy of providing individually-directed therapy and services.
The organization collaborates with health care providers, community agencies, advocacy groups, law enforcement, courts, and government and business markets to address emerging community needs, health care gaps, and social problems. By doing so, Frontier Health helps individuals achieve independence, secure safe and affordable housing, lead productive lives, and positively impact local economies.
For more information or to access services, individuals can call Frontier Health’s 24-Hour Crisis Helpline or use the chat feature on their website. Frontier Health remains committed to providing accessible, high-quality care to those in need, supporting their journey towards recovery and well-being.
Frontier Health at a Glance
Payment Options
- Access to Recovery (ATR) Voucher
- Medicaid
- Private health insurance
- Cash or self-payment
- State-financed health insurance plan other than Medicaid
Assessments
- Comprehensive mental health assessment
- Comprehensive substance use assessment
- Screening for tobacco use
- Interim services for clients
- Outreach to persons in the community
Age Groups
- Adults
- Young adults
Ancillary Services
- Case management service
- Suicide prevention services
- Domestic violence services, including family or partner
- Early intervention for HIV
- Mental health services
Accreditations
State department of health:
Government agencies issue State Licenses, granting rehabilitation organizations permission to operate their businesses lawfully within specific geographic regions. The specific licenses needed for legal operation are typically determined by the type of rehabilitation program offered by the facility and its physical location.
Commission on Accreditation of Rehabilitation Facilities (CARF):
CARF accreditation is a globally recognized certification for rehabilitation and human service organizations. It signifies that an organization meets high-quality standards and is committed to providing top-level care. Achieving CARF accreditation involves a rigorous evaluation process, including on-site surveys. This accreditation enhances an organization's reputation, instills trust in clients and funders, and encourages ongoing excellence in the field.
State mental health department:
State mental health department accreditation refers to the process of evaluating and certifying the quality and standards of a state's mental health department, ensuring that it provides high-quality services and meets specific criteria for mental health care. The accreditation process is performed by a third-party organization and helps to improve the overall care and treatment of individuals with mental health conditions.
Treatment At Frontier Health
Conditions Treated
24-Hour Clinical Care:
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Mental health treatment:
Mental health treatment involves various therapies and support services provided by licensed professionals to address mental health issues. These interventions, which can include therapy, medication, and holistic approaches, aim to enhance well-being, improve coping, and empower individuals to lead fulfilling lives. It's personalized, comprehensive care for mental health challenges.
Alcoholism:
Alcohol addiction is a health problem where drinking takes control over a person's life. It affects how their brain thinks and acts, leading to strong desires to drink, bad feelings, sudden actions, and discomfort when not drinking. To help someone with this problem, there are treatments like detox, counseling, group support, and learning coping methods. While treatment can't completely cure the urge to drink, it helps people regain control of their lives and feel better overall.
Opioid Addiction:
Opioid rehabilitation centers focus on aiding individuals in overcoming opioid addiction, whether stemming from illegal substances like heroin or prescription medications like oxycodone. These facilities provide a comprehensive approach that combines medical detoxification and ongoing physical care with intensive therapy to address the root causes of addiction.
Substance use treatment:
Substance use rehabilitation embodies a holistic treatment approach crafted to assist individuals contending with drug or alcohol addiction. This all-encompassing rehabilitation strategy encompasses two crucial components: initially addressing the physical dependency, frequently commencing with detoxification, and subsequently confronting the psychological triggers through a diverse array of therapeutic methods. The overarching objective is to empower individuals to achieve and maintain sobriety while equipping them with essential skills and coping mechanisms for a successful reintegration into society and a life free from substance abuse.
Co-occurring Disorders:
Dual-diagnosis rehabilitation centers focus on treating individuals with simultaneous mental health and substance use disorders. The intertwined nature of addiction and mental health issues can intensify each other's symptoms, complicating recovery. These centers provide a holistic treatment strategy addressing both conditions together, often encompassing thorough evaluations, a blend of therapeutic methods, family counseling, and post-treatment care.
Levels Of Care
Hospital inpatient/24-hour hospital inpatient:
The 24-Hour Hospital Inpatient for Addiction Treatment program provides continuous medical care and support for those battling substance use and addiction. Located within a hospital setting, this focused inpatient program caters to both immediate and ongoing patient needs, guaranteeing their safety, stability, and thorough rehabilitation.
Detoxification:
Detoxification (detox) is the process of clearing the body of drugs or alcohol that an individual has consumed. The purpose of detox is to safely manage withdrawal symptoms when someone stops taking drugs or alcohol. It denotes a clearing of toxins from the body of the patient who is acutely intoxicated and/or dependent on substances of abuse. Detoxification seeks to minimize the physical harm caused by the abuse of substances.
Aftercare:
Aftercare treatment refers to the continued support and care that individuals receive following the completion of their primary treatment program for substance abuse or addiction. This phase aims to aid individuals in maintaining their sobriety, improving personal skills and coping strategies, and integrating back into society. Aftercare can include ongoing therapy, support group meetings, education, and monitoring, which are crucial for preventing relapse and promoting long-term recovery. Through a combination of community support, accountability, and personal development, aftercare provides a structured pathway for individuals to continue their recovery journey in a supportive environment.
Outpatient:
Outpatient programs cater to individuals who are in good medical condition and are not at a heightened risk of relapse, including those who have successfully finished their inpatient treatment. These programs usually build upon clients' existing treatment strategies, providing ongoing addiction counseling and educational support for recovery. Individuals who enter outpatient care right after detoxification may also undergo medical and psychological evaluations, followed by the creation of personalized treatment plans. Most outpatient rehabilitation centers offer various levels of care tailored to meet each client's specific needs.
Hospital inpatient treatment:
Residential treatment programs provide housing, meals, and substance abuse treatment, offering patients an environment dedicated entirely to their recovery, distinct from their everyday life. While some rehab facilities concentrate on short-term stays lasting a few days to a couple of weeks, others emphasize long-term care spanning several weeks to months. Many centers offer both, customizing the treatment based on each patient's unique needs.
Short-term residential:
Short-term residential rehab programs provide an intensive and focused approach to addiction recovery. These programs typically last a few weeks to a few months, making them ideal for individuals with work or family commitments. They offer round-the-clock care, counseling, and support to help clients stabilize, develop coping skills, and create a recovery plan. In contrast to long-term rehab, which extends for months or years, short-term programs are more time-efficient, making them a suitable choice for those seeking intensive treatment with limited time availability.
Long-term residential:
Long-Term Residential provides an immersive treatment environment where individuals battling addiction stay on-site for extended periods. These facilities emphasize recovery and rehabilitation through structured routines, therapeutic interventions, and round-the-clock support from professionals. The extended duration, often ranging from several months to a couple of years, allows patients to deeply address root causes of their addiction and develop robust coping strategies.
Outpatient detoxification:
Outpatient Detoxification refers to a medical process where individuals with substance dependence are systematically and safely withdrawn from those substances under medical supervision, while not being admitted to a hospital or inpatient facility. This approach allows patients to detoxify from drugs or alcohol in a less restrictive environment, often enabling them to maintain certain daily responsibilities such as work or family commitments. Close monitoring, medications, counseling, and support are provided to manage withdrawal symptoms and prevent complications.
Hospital inpatient detoxification:
Detox in a hospital means clinically managing the detoxification process. When someone decides to quit substance use, they must go through substance detoxification. What makes the detox from a hospital setting different is that the hospital setting is sterile and efficient at providing you with the medication you need to detox safely.
Treatment Modalities
12-step facilitation:
12-Step Facilitation is a structured approach employed in rehab facilities to guide individuals through a 12-step program, such as Alcoholics Anonymous or Narcotics Anonymous, to support their recovery from addiction. This facilitation focuses on acceptance, surrender to a higher power, and engagement in a community of support. By meticulously working through each step, individuals are encouraged to develop self-awareness, seek amends, and cultivate a sober, healthier lifestyle through ongoing participation in a recovery-oriented community. This method aims at ensuring a lasting recovery by instilling a sense of accountability and fostering a supportive network of like-minded individuals.
Group counseling:
Group therapy entails therapeutic sessions conducted in a collective setting rather than one-on-one. It encompasses various modalities, from support groups and experiential therapy to psycho-education and beyond. The approach focuses on treatment and emphasizes the dynamic interactions and shared experiences among group members.
Trauma-related counseling:
Trauma therapy delves into past traumatic events that might be influencing a client's current life experiences. Often, trauma serves as a significant precipitant or underlying cause of addiction. Such traumas can arise from childhood sexual abuse, domestic violence, growing up with a mentally ill parent, early parental loss, and experiences of sexual assault in teen or adult years, among other circumstances. Trauma therapy aims to aid the individual in processing and navigating beyond these traumas, guided by the expertise and empathy of skilled mental health specialists.
Family counseling:
Family Counseling is a therapeutic service that addresses and resolves conflicts, improves communication, and fosters better relationships within a family unit. Through guided discussions, a trained counselor helps family members gain insight into their dynamics, learn coping strategies, and work towards creating a harmonious living environment. Family Counseling can be a significant step towards improving the overall emotional health and interactions among family members, helping them navigate challenges together in a supportive and constructive manner.
Individual psychotherapy:
Individual Psychotherapy provides a private, one-on-one setting where clients can explore and address their personal challenges, behaviors, and feelings related to addiction and recovery. With the guidance of a trained therapist, clients work to uncover the root causes of their substance use, develop coping strategies, and build a foundation for long-term recovery and personal growth.
Life Skills:
Life skills refer to a vital component of rehabilitation that focuses on equipping individuals with the essential abilities and strategies necessary to lead a fulfilling and substance-free life. These skills encompass a wide range of practical tools, such as effective communication, problem-solving, stress management, time management, and financial literacy. By integrating life skills training into addiction treatment programs, individuals gain the confidence and competence needed to overcome addiction and thrive in their personal and social lives, promoting long-term recovery and well-being.
Cognitive behavioral therapy:
Cognitive Behavioral Therapy (CBT) is a evidence-based psychological treatment that focuses on identifying and challenging negative thought patterns and behaviors. It aims to develop coping strategies and promote healthier thinking to address a variety of mental health issues, such as depression, anxiety, and stress. CBT is typically short-term and goal-oriented, emphasizing the role of thought processes in influencing emotions and behaviors.
Telemedicine/telehealth therapy:
Telehealth Therapy allows individuals to access mental health services remotely via secure video conferencing. This level of care offers qualified therapy from the comfort of one's home, removing geographical barriers and often reducing wait times. Ideal for those with mobility challenges, tight schedules, or those in rural areas, it combines convenience with consistent, high-quality mental health support.
Substance use disorder counseling:
Substance use disorder counseling treatment modalities refer to various approaches and methods used in the counseling and treatment of individuals with substance use problems. This can include individual therapy, group therapy, cognitive behavioral therapy, motivational interviewing, family therapy, and 12-step programs. The goal is to help the individual overcome their substance use, develop healthy coping skills, and lead a fulfilling life in recovery.
Smoking/vaping/tobacco cessation counseling:
Tobacco Cessation Counseling is a specialized form of guidance and support aimed at helping individuals quit tobacco use. Through a combination of motivational strategies, behavioral techniques, and education on the health risks associated with tobacco, trained counselors assist users in understanding their addiction, developing a personalized quit plan, and navigating the challenges of withdrawal and relapse prevention. This counseling approach can significantly increase the likelihood of successfully quitting and maintaining a tobacco-free lifestyle.
Treatment for gambling disorder:
Gambling Disorder is a behavioral addiction marked by an uncontrollable urge to gamble despite harmful consequences. Treatment typically combines cognitive-behavioral therapy, group support like Gamblers Anonymous, and occasionally medications for co-existing mental health issues. The goal is to help individuals regain control and prevent future compulsive behaviors.
Marital/couples counseling:
Marital/couples counseling treatment modalities refer to various therapeutic approaches used to help couples resolve conflicts, improve communication, and strengthen their relationship. These modalities can include cognitive-behavioral therapy, emotionally focused therapy, solution-focused therapy, and integrative approaches. The goal of these treatments is to help couples identify and address underlying issues and develop healthy relationship dynamics.
Intervention Services:
Intervention refers to organized efforts designed to guide individuals away from potentially harmful behaviors or decisions and towards healthier alternatives. Often used in the context of substance abuse or addiction, these services employ a structured approach where professionals, loved ones, and peers come together to confront the individual in a supportive manner, emphasizing the need for change and providing pathways for treatment or assistance. The goal is to break through denial, facilitate recognition of the problem, and initiate positive change.
Contingency management/motivational incentives:
Contingency management and motivational incentives are evidence-based treatment modalities used in addiction and behavioral health programs. Contingency management involves the use of rewards to reinforce positive behaviors and change negative behaviors, while motivational incentives provide incentives to engage in treatment and sustain recovery. Both approaches are designed to increase motivation and engagement in treatment and have been shown to be effective in promoting positive outcomes.
Motivational interviewing:
Motivational Interviewing (MI) in addiction treatment is a client-centered counseling approach designed to enhance an individual's intrinsic motivation to change. By addressing ambivalence and tapping into personal values, MI fosters meaningful conversations about substance use and promotes commitment to recovery-focused goals.
Anger management:
Anger Management is a therapeutic approach aimed at helping individuals recognize the triggers and signs of their anger and teaching them effective ways to calm down and deal with the situations in a positive manner. Through a blend of counseling, cognitive-behavioral therapy, and practical skill development, individuals learn to reduce aggressive responses, improve communication, and enhance interpersonal relationships, contributing to a better quality of life.
Matrix Model:
The Matrix Model involves clients in group and individual counseling, psychoeducation, and skill-building exercises to boost self-awareness, coping skills, and well-being. It prioritizes creating a supportive, collaborative therapy environment, promoting active client involvement in their recovery. This approach integrates cognitive-behavioral therapy, 12-step facilitation, family education, and relapse prevention strategies into a comprehensive evidence-based program.
Relapse prevention:
The Relapse Prevention Model plays a pivotal role in the treatment of alcoholism. Utilizing a blend of Cognitive Behavioral Therapy (CBT), this model is particularly valuable for individuals who have experienced multiple relapses. Through this approach, those in recovery are equipped with essential coping skills, empowered for their journey, and guided in adopting healthier habits.
Treatment for other addiction disorder:
Treatment for other addiction disorders typically involve a combination of therapy and medication. This may include individual therapy, group therapy, and behavioral therapy. Medications may be prescribed to help manage symptoms and reduce cravings. Additionally, support groups and aftercare programs can be beneficial in maintaining recovery and preventing relapse. The treatment modality should be tailored to the individual's specific needs and circumstances.
Ancillary Services
Languages
- Sign language services for the deaf and hard of hearing
Additional Services
- Pharmacotherapies administered during treatment
- Mentoring/peer support
- Breathalyzer or blood alcohol testing
Special Programs
- Clients with HIV or AIDS
- Pregnant/postpartum women
- Clients who have experienced trauma
- Clients with co-occurring mental and substance use disorders
- Clients who have experienced sexual abuse
Contact Information
DISCLAIMER: The facility name, logo and brand are the property and registered trademarks of Frontier Health, and are being used for identification and informational purposes only. Use of these names, logos and brands shall not imply endorsement. BetterAddictionCare.com is not affiliated with or sponsored by Frontier Health.
