Cross Creek Hospital

Have you heard the news! Mr. Bill left Cross Creek Hospital but you can see him again .... He is working at Rock Springs Hospital (in Georgetown)! If you love him as much as we all do, go to Rock Springs Hospital instead !!!

Tim Allen, 10 months ago

All the staff was great. It was the first time in a long time I felt like people cared. Bill seemed like the guy in charge and was pretty amazing. Super friendly. The nurses were unbelievably patient. From what I witnessed in the short time I was there deal with an incredible amount of garbage and still smile and help. All the one star and bad reviews are from problem children. Place was great. The head docs weren't much help but can't win em all. Besides that nothing but good things to say. Thanks much.

Ryan Rice, 1 year ago

It’s absolutely no fun being in any type of contained acility. The nurses do the best they can while being verbally abused. Bill at night is genuinely caring and helpful. Ray the case worker was re-assuring and very communicative. This is not a wellness retreat, it’s a facility to assist and treat various forms of mental illness. I won’t expand on my stay or the reasons that led to it. But I did not need to be there. Having to stay when your lucid is sheer torture, but the laws state what they state. I feel the opposite of what many are saying here. These men and women have tough jobs and they try to help as best they can. Food sucks, beds are hard, nothing to do, but it is what it is. Could it have been nicer?? Of course. But the people were kind in my case.

Cleveland Props, 1 year ago

As a patient, the staff were nice and got the therapy I needed. Only problems are sometimes the kids don't take the therapy seriously and the therapists did nothing to stop it. Although there was one very good therapist who was intriguing and worked well with the kids. Plus, the place is severely understaffed.

Jayden Smith, 1 year ago

I like this hospital and it is my first choice for emergency psychiatric care. The staff is caring. I love Mr. Bill, the nurses, David, and the admissions staff. Things move slowly. That is just how hospitals work. It is not just Cross Creek. You cannot do anything about it. Tips: - Participate in your care. Be your own advocate. No one is going to do it for you. Be honest about what you need. Sometimes it sucks being there but take advantage of it. This is time you can solely dedicate to yourself. That does not happen too often. - You can pretty much guarantee you will be there AT LEAST 72 business hours. This does not include weekends. If you get there on Saturday, your 72 hours does not start until Monday morning. This applies to ED (emergency detention) as well. - If you have to ask if you are ED, you probably aren't. - Go to those groups! Go to breakfast, lunch, dinner. Hang out in the day room. It may be the last thing you want to do, but that is something staff monitors. You have to put in the effort. Hiding in your room and not participating is going to make time drag. Plus, it is hard to see your progress if you do not participate. No one can tell how you are doing if you hide. - Bring warm clothes. I cannot stress this enough! Do not bring those booty shorts. You do not need to look cute for anyone. Probably not going to meet your soul mate here. LOL. You also are not going to want to wear them. It is never warm. Do not even count on it. - Have visitors. Give them your access code. Put them on your list. It breaks up the monotony of the day. You will appreciate seeing familiar faces. - Lastly, be courteous to the staff. They choose to be there. Sometimes they seem grumpy, but it probably has nothing to do with you. Take their attitude with a grain of salt. They are busy. They really do want to help you.

P S, 1 year ago

My son was in this facility and we had a good experience. They were waiting on us when we got there. They immediately started the intake procedure. All the staff I encountered was friendly and helpful. When the ER sent the wrong list of currant medications the nurse immediately wrote down the correct dosages and called the doctor to get them corrected. My son never complained about anything about his experience. Upon discharge I did not have to wait like I have at other hospitals. I had requested certain material during the family meeting and everything was ready in a nice folder. All his clothes were returned at time of discharge.

s t, 2 years ago